Consumer Affairs Sector
10
responsibilities
Consumer Protection and Combating Commercial Fraud Department
The responsibilities entrusted to this department
1.
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Implementing legislation to combat commercial fraud and protect the rights of consumers.
2.
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Implementing policies that promote consumer protection.
3.
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Combatting commercial fraud.
4.
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Collaboration with consumer protection associations and civil society organisations.
5.
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Collaborating with authorities to ensure products comply with standards and regulations.
6.
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Inspection of shops, stores and factories that sell, store or manufacture goods, ensure compliance with standards and regulations.
7.
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Receiving and responding to consumer complaints.
8.
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Promoting consumer awareness.
9.
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Creating public awareness and communications campaigns that keep consumers safe and informed.
10.
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Building and maintaining ministerial databases.