The Ministry of Commerce and Industry, in collaboration with Al Fardan Automobiles, dealer of BMW vehicles in Qatar, has announced the recall of BMW X5 model of 2018 because of the weak insulation rubber at the bottom of the car due to natural factors.

The Ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.

The Ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.

The Ministry urges all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department, which processes complaints, inquires and suggestions through the following channels:

Call Centre: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @ MOCIQATAR
Instagram: MOCIQATAR
Ministry of Commerce and Industry mobile app for Android and IOS: MEC_Qatar