Ministry of Commerce and Industry issues 30 fines against a number of car agencies in the country

April 18, 2023

The Ministry of Commerce and Industry issued 30 fines against a number of car agencies in Qatar, and referred them to the competent authorities to take legal actions, for failing to commit to providing spare parts for consumers’ vehicles within the specified time period, which is a violation of Article (16) of Law No. (8) Of 2008 on Consumer Protection.

 

This procedure is the result of regular and intensive inspections implemented by the Ministry’s inspectors to check car agencies’ compliance with their commitment to providing spare parts for consumers’ vehicles, in response to complaints monitored by the Ministry through its various communication channels, which stated that a number of car agencies failed to comply with providing spare parts within the agreed-upon time period.

The Ministry affirmed that it will deal firmly with any non-compliance with the obligations stipulated in Law No. (8) Of 2008 and its implementing regulations concerning the protection of consumers’ rights.

Moreover, the Ministry is intensifying its inspection campaigns to identify violators and refer them to the competent authority to take the necessary actions against them.

The Ministry encourages all citizens and residents to report any violations via the following channels:

– Call Center: 16001

The Ministry of Commerce and Industry social media sites:

Twitter: @MOCIQATAR

Instagram: MOCIQATAR