Ministry of Economy and Commerce announces recall of Apple MacBook and MacBook Pro models of 2015, 2016 and 2017

July 01, 2018


Ministry of Economy and Commerce announces recall of Apple MacBook and MacBook Pro models of 2015, 2016 and 2017 due to the malfunction of character functions in the keyboard
 
The Ministry of Economy and Commerce, in collaboration with Ali Bin Ali, dealer of Apple in Qatar, has announced the recall of a number of Apple MacBook and MacBook Pro models of 2015, 2016 and 2017 due to the malfunction of character functions in the keyboard.
 
The following MacBook were recalled:
  MacBook Pro (13-¬inch, 2017, Four Thunderbolt 3 Ports)MacBook Pro (13-inch,2016, Two Thunderbolt 3 Ports)MacBook (Retina, 12-inch, Early 2015)MacBook Pro (15-¬inch, 2016)MacBook Pro (13-inch,2017, Two Thunderbolt 3 Ports)MacBook (Retina, 12-inch, Early 2016)MacBook Pro (15-¬inch, 2017)MacBook Pro (13-¬inch, 2016, Four Thunderbolt 3 Ports)MacBook (Retina, 12-inch, 2017)
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to ensure that suppliers follow up on product defects and recall defective items in a bid to protect consumers.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department through the following channels:
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar