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The Ministry of Economy and Commerce, in collaboration with Nasser Bin Khaled Automobiles, dealer of Mercedes Benz vehicles in Qatar, has announced the recall of Mercedes Benz C-Class and E-Class models of 2012 because the torque converter of the transmission may be incorrectly coded.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The Ministry urges all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department through the following channels:
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar