Ministry of Economy and Commerce announces recall of UK (Type G) detachable power plug for Medela pumps over a potential defect in the detachable power plug as it can break apart when applying certain level of force

November 10, 2016


The Ministry of Economy and Commerce, in collaboration with Well Care Trading, dealer of UK detachable power plugs for Medela pumps in Qatar, has announced the recall of UK (Type G) detachable power plug for Medela breast pumps over a potential defect in the detachable power plug as it can break apart while removing it from UK socket by applying certain level of force, potentially exposing live parts.
                  
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that dealers follow up on product defects and repairs.
 
The ministry urges all consumers to stop using the product and contact the company in order to take the necessary action or register on:www.medela.com/ukplug  for free-of-charge-replacement
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
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