The Ministry of Commerce and Industry has issued Administrative Decision No. (29/2025) ordering the administrative closure of Talabat Services Company (Talabat delivery platform), for a period of one week. The company was found in violation of Articles (7) and (11) of Law No. (8) of 2008 on Consumer Protection and its executive regulations.
The decision was made due to repeated violations and multiple substantiated complaints against the company, including the display or description of goods with false or misleading information, which deceived consumers and unlawfully obtained their money, as well as failure to provide guaranteed service. These practices constitute an infringement of consumer rights and a breach of the applicable laws and regulations in the State of Qatar.
The Ministry affirmed that this measure falls within its ongoing efforts to strengthen market oversight and ensure compliance by service providers with laws and regulations. It stressed that it will not tolerate any violations that may harm consumer rights or negatively affect the business environment in the country.
The Ministry urged all citizens and residents to report any violations through the following channels:

• Call Centre: 16001
• Social Media Accounts: @MOCIQATAR