Single window is performing a vital role in supporting investors establishing, and maintaining their business, throughout different phases, starting from planning to digitally acquiring the needed governmental approval, and registration, using a single smart platform You can benefit from using the below services
Comprehensive Establishment
Comprehensive Renewal (up to 5 years for CR or CP or both of them)
This platform provides a variety of services that play a key role in protecting a healthy commercial and investment environment. It ensures fair competition, enforces the highest standards of consumer protection and anti-commercial fraud, and regulates the movement of goods and services in markets through a modern, specialized digital interface.
Available Services:
These services enable the completion of numerous transactions related to the kick off of commercial activities and to immediately obtain the necessary approvals for a number of commercial activities without having to visit other departments. These services also streamline procedures and transactions for investors through the provision of single window electronic services by integrating and linking the internal systems of the Ministry of Economy and Commerce with those of competent authorities responsible for granting licenses and approvals for the establishment of commercial and economic activities in the state
These services enable ration cardholders to search for the addresses of distributors, check available commodities by distributor, renew the card’s secret number, check its status and the quota of supplies allotted to his family as well as the remaining quantity in addition to obtaining a report about the history of purchases throughout last year
A service that enables an establishment to report a suspicious anti-competitive practice through a secret channel, according to provisions of articles (3) & (4) of law no. (19) of 2006 regarding competition protection and prevention of monopolistic practices according to the following:
Article (3): that prohibits anti-competitive agreements, contracts, and practices. What is meant by agreement from competition perspective is when competitive corporations coordinate their conduct and behavior in certain ways to break competition rules and avoid intense competition between them.
Article (4): that prohibits the abuse of a dominant position in the market. A dominant position is the ability of person or people working together to control the products market and make an effective impact on prices, and supply volume without their competitors being able to reduce it.
we offer to the workshop owners and small business retailers who do not own factories the opportunity to obtain an export certificate. This certificate enables them to export their products easily and in compliance with the approved standards, thus enhancing their access to global markets and supporting the growth of small and medium-sized enterprises.
The ability to report a complaint related to the product or service, which is classified as product prices, the exchange and return process, issuing an invoice, or refusing to sell, in addition to misleading advertising, failure to provide an alternative product, failure to provide guarantees, non-compliance with contracts, and other violations to which the consumer may be exposed.
The Supplier Portal provides suppliers with a unified self-service platform to maintain their profiles, manage users, and process transactions such as purchase orders, shipments, and invoices, enabling faster processing, real-time visibility, and greater accuracy.
iSupplier Administration Process - User Manual
