Ministry of Commerce and Industry praises car dealers’ commitment to delivering 4000 new vehicles to consumers

May 09, 2023

The Ministry of Commerce and Industry has praised the commitment of car dealers to its circular, which ensures that dealers fulfill their obligations towards consumers when purchasing or reserving vehicles. As a result, 4000 new vehicles were delivered to their owners.”

This result was achieved through the Ministry’s inspectors conducting intensive periodic campaigns on car agencies, aimed at ensuring their compliance with Circular No. (1) of 2023, which specifies the obligations of car providers and dealerships towards consumers when buying or reserving vehicles.

The Department of Consumer Protection and Combating Commercial Fraud has issued circular (1) of 2023, through the “Delivery Date Form” which includes mandatory data according to the law.

The Ministry referred to Law No. (8) of 2008, regarding the protection of consumers, and the following amendments which clarified the obligations of the providers in line with the protection of consumers’ rights, and also Article (8) related to the rights of consumers to obtain additional information as per the executive regulations of this law, which stipulated in Article (4) stating the nature of data that should be available in the document issued by the providers.

Additionally, the Ministry gave car dealers residing in the State of Qatar a week notice from the date of learning of this decision, to implement the changes and inform the Consumer Protection and Anti-Commercial Fraud Department about it.

The Ministry affirmed that after the expiry of the deadline, it shall intensify its inspections to monitor the adherence of car dealers to the new regulations, and it will deal with any violation of the obligations stipulated in Law No. (8) of 2008 and its implementing regulations related to consumer protection.

The Ministry encourages all citizens and residents to report violations through the following channels:

– Call Centre: 16001

The Ministry of Commerce and Industry social media sites:

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