The Ministry of Commerce and Industry, in cooperation with Dohatna Division of Ali bin Ali Group (Authorised Anker Distributor), has announced the recall of Anker power bank A1257, A1647, A1652, A1681, A1689, manufacturing year Sep.2023 - Feb.2025, country of manufacture: China, due to the possibility of an internal electrical short circuit causing the battery to overheat, increasing the risk of fire.

The Ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that dealers follow up on defects and repairs.

The Ministry said that it will coordinate with the dealer to request a free replacement, a gift voucher or a refund for the purchase price of the impacted product.

The Ministry urges all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department, which processes complaints, inquiries, and suggestions through the following channels: 

- Call Center: 16001

- Email: info@moci.gov.qa

The Ministry of Commerce and Industry’s account across all social media channels @mociqatar

- The Ministry of Commerce and Industry’s mobile application available on iPhone and Android devices MOCIQatar