- A minimum distance of one-and-a-half meters among customers and clients.
- Placing guiding signs on the ground.
In the context of the precautionary and preventive measures announced by the Ministry to limit the spread of the Coronavirus, and pursuant to Article 13 of the Consumer Protection Law No. 8 of 2008, which requires suppliers to comply with health and safety requirements, the Ministry of Commerce and Industry compelled retail outlets across the country to apply the safe distancing rule of one-and-a-half meters among customers and clients, including those waiting in queues at cashier and reception desks, by placing guiding signs on the ground.
The Ministry highlighted the need for outlets to comply with the circular, adding that it will intensify its inspection campaigns to ensure the extent of commitment. Violators will be subject to the penalties stipulated in laws, decisions, and regulations in force.
The Ministry of Commerce and Industry said consumers have an important role to play in terms of reporting any violations or infringements, adding that it processes complaints and suggestions through the following communication channels:
Call Center: 16001
– The Ministry of Commerce and Industry’s account on social media
– Twitter @MOCIQATAR
– Instagram MOCIQATAR
The Ministry of Commerce and Industry’s application on iPhone and Android devices MOCIQATAR