The Ministry of Commerce and Industry confirmed that its Operations Center operates 24/7 to monitor markets, receive reports and complaints, and ensure rapid and efficient response and resolution.

Between 28 February and 22 March 2026, intensive inspection campaigns were carried out with the participation of 318 inspectors, in coordination with the Ministry of Municipality. A total of 49,756 emergency inspection orders were executed, 80 commercial establishments were found in violation, and two were shut down, according to Operations Center statistics.

These campaigns aim to ensure compliance with laws and regulations, guarantee the availability of essential goods, monitor adherence to pricing, maintain market stability, and oversee stock levels.

During the same period, the Operations Center received 408 complaints, all of which were addressed within less than 24 hours, achieving a 100% response rate. Complaint handling procedures begin with receiving and verifying the complaint, followed by detecting and recording violations, and ultimately taking legal action against violators.

The Ministry reaffirmed its ongoing commitment to protecting consumer rights and providing a fair and supportive business environment, contributing to balanced market dynamics and ensuring market stability and sustainability.