Ministry of Economy and Commerce announces recall of BMW 3 Series, 5 Series & X5 model year 2002-2005 over a potential defect in the gas generator of the driver’s airbag


The Ministry of Economy and Commerce, in collaboration with Al Fardan Automobiles, dealer of BMW vehicles in Qatar, has announced the recall of BMW 3 Series, 5 Series & X5 model year 2002-2005 over a potential defect in the gas generator of the driver’s airbag.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 
 

Ministry of Economy and Commerce announces recall of KIA Optima model year 2016 due to the noise in the right front axle drive shaft


The Ministry of Economy and Commerce, in collaboration with Al-Attiya Motors and Trading Co., dealer of KIA vehicles in Qatar, has announced the recall of KIA Optima model year 2016 due to the noise in the right front axle drive shaft.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 
 

Ministry of Economy and Commerce announces recall of Nissan Maxima model year 2016-2017 over a malfunction in the anti-lock braking system “ABS”


 
The Ministry of Economy and Commerce, in collaboration with Saleh al Hamad al Mana Co, dealer of Nissan vehicles in Qatar, has announced the recall of Nissan Maxima model year 2016-2017 over a malfunction in the anti-lock braking system “ABS”
 
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 
 

Ministry of Economy and Commerce announces recall of Chevrolet: TrailBlazer and Colorado model year 2012-2016 due to the missing of the roadside kit


The Ministry of Economy and Commerce, in collaboration with Jaidah automotive, dealer of Chevrolet vehicles in Qatar, has announced the recall of Chevrolet: TrailBlazer and Colorado model year 2012-2016 due to the missing of the roadside kit.
                   
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 
 

The Ministry of Economy and Commerce issues 69 violations during November 2016


The Ministry of Economy and Commerce has carried out intensive inspection campaigns during the month of November 2016 to monitor the compliance of the suppliers with the obligations stipulated by law No. 8 of 2008 on Consumer Protection, which comes in the framework of the ministry’s keenness to monitor markets and commercial activities in a bid to crack down on price manipulation, disclose violations and protect consumer rights.
The inspection campaigns, conducted by inspectors from the ministry in various regions of the state, resulted in 69 violations; varied between the failing to comply with the list of selling prices before and during reductions, failing to announce product/service prices, failing to clearly identify service information, including its advantages, characteristics and prices, failing to announce product/service prices in Arabic , failing to comply with the prices of fruits and vegetables stated in the daily bulletin, declaring reductions without obtaining the necessary approval from the competent authority and selling and displaying expired products.
It should be noted that the fines issued by the ministry to the violated outlets included closures and financial penalties starting from 5000QR up to 30000QR, in accordance with the laws and regulations of the Consumer Protection Anti-Commercial Fraud department.
The following table shows the type and number of violations issued during the month of November 2016:NumberType of Violation16Failing to comply with the list of selling prices before and during reductions12Failing to announce product/service prices4Failing to clearly identify service information, including its advantages, characteristics and prices3Failing to announce product/service prices in Arabic1Failing to clearly announce product/service prices3Failing to comply with the prices of fruits and vegetables stated in the daily bulletin1Failing to include clearly all the information related to the displayed product1Failing to separate goods subjected to reductions  from other goods prominently6
Selling and displaying expired products
                                                        1Selling and displaying products that don’t match the approved and declared standard specifications2Raising the prices without an approval from the competent authority.2Raising the prices of Australian Meat slaughtered locally5Charging a price higher than the price that was declared6Declaring reductions without obtaining the necessary approval from the competent authority2Declaring promotions without obtaining the necessary approval from the competent authority3Using false and deceptive information when describing, advertising or displaying the product1The imposition to buy a certain amount of a commodity or buy another commodity with it69Total
 
In addition, the concerned authorities with Consumer Protection at the ministry have received 1,242 complain that were handled through taking the necessary actions to resolve them.
In turn, the ministry stressed that it will not tolerate any violations of the Consumer Protection Law and its regulations, and will intensify its inspection campaigns to crack down on violations. The ministry said it will refer those who violate laws and ministerial decrees to competent authorities, who will in turn take appropriate action against perpetrators in order to protect consumer rights.
The ministry urges all consumers to report violations to the Consumer Protection and Anti-Commercial Fraud Department through the following channels:
– Call Centre: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social networks
– Twitter MEC_QATAR
     – Instagram MEC_QATAR
– The application of the Ministry of Economy and Commerce on iPhone and Android devices MEC_QATAR

Ministry of Economy and Commerce seizes 8,968 high-glow lamps


The Ministry of Economy and Commerce has carried out inspection campaigns to ensure the compliance of electrical appliance stores across the country with a decision barring the import and sale of high-glow lamps.
 
The inspection campaigns resulted in the confiscation of 8,968 high-glow lamps. The electrical appliance stores that violated the decision were fined in line with article 6 of law number (8) of 2008 on consumer protection. The law prohibits the sale, display and promotion of substandard, counterfeit and fraudulent products. A product is considered fraudulent if it fails to meet the standards or has expired.
 
Violations of law number (8) of 2008 are penalized by administrative closures and fines ranging between QR 3,000 and QR 1 million, in line with the applicable consumer protection laws.
 
The decision to ban the import and sale of high-glow lamps is aimed at preserving the country’s energy resources, promoting sustainability and protecting the environment in line with the Qatar National Vision 2030. The decision is in implementation of the standards imposed on goods and products manufactured or imported from abroad, in order to protect the health and safety of individuals and society.
 
The Ministry stated that it is determined to protect consumer rights and will intensify its inspection campaigns to crack down on all violations of the consumer protection law. The Ministry also said it will refer violators of laws and ministerial decrees to the competent authorities, who will take appropriate action against perpetrators in order to protect the rights of consumers.
 
The ministry urges all consumers to report violations to the Consumer Protection and Anti-Commercial Fraud department through the following channels:
– Call Centre: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social networks
     – Twitter MEC_QATAR
     – Instagram MEC_QATAR
– The application of the Ministry of Economy and Commerce on iPhone and Android devices MEC_QATAR

During a sudden inspection campaign in Sealine area .


The Ministry of Economy and Commerce has conducted a sudden inspection campaign on the retail shops that provide services to customers in Sealine area and owners of winter camps which included shops selling food, and electrical materials, restaurants, bike rental shops and auto repair shops.
The inspection campaign comes within the framework of the ministry’s keenness to monitor markets and commercial activities in a bid to crack down on price manipulation and protect consumer rights.
The inspection campaign resulted in 6 violations varied between failing to announce product/service prices, failing to clearly announce product/service prices, failing to issue bills which clearly violates Article (8) of 2008 on Consumer Protection, which states that the supplier is obliged to clearly include the price of the product or the service when displaying or advertising it.
It should be noted that a fine of 6,000QR was issued for every violated shop, in accordance with the laws and regulations of the Consumer Protection Anti-Commercial Fraud department.
The ministry stressed that it will not tolerate any violations of the Consumer Protection Law and its regulations, and will intensify its inspection campaigns to crack down on violations. The ministry said it will refer those who violate laws and ministerial decrees to competent authorities, who will in turn take appropriate action against perpetrators in order to protect consumer rights.
The ministry urges all consumers to report violations to the Consumer Protection and Anti-Commercial Fraud department through the following channels:
– Call Centre: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social networks
     – Twitter MEC_QATAR
     – Instagram MEC_QATAR
– The application of the Ministry of Economy and Commerce on iPhone and Android devices MEC_QATAR

The Ministry of Economy and Commerce launches new initiative to regulate street vendors’ businesses


 The initiative creates a stimulating investment environment for the private sector and entrepreneurs which will positively impact the national economy.Street vendors practice their business without the need for a shop or a commercial license.The initiative specified the general licensing conditions which stipulate that the applicant should be least 18 years old, obtain a written approval from the employer in case he is a foreigner, have a health certificate from the Ministry of Public Health, and a certificate of good conduct (clean criminal record), in addition to the approval of competent authorities depending on the business activityThe same license applies for both the street vendor and the trolley for the sale of goods, craftwork, fruits and vegetables, canned food, hot and cold food and beverages, and services The street vendor’s activity should be restricted to a specific geographical area in case of using a vendor trolley.The annual licensing fee for the vendor is fixed at QR500 and at QR1,000 for the trolley.The vendor using small trolleys should not obstruct the flow of traffic or movement of pedestrians.The trolleys should meet the health and environment specifications.The trolleys should be kept away from the entrances of schools, hospitals and places of worships and other areas specified by the ministry.The licensed vendor is required to show his ID and commercial licence on request from competent authorities.
 
Within the framework of its efforts to regulate the business environment and create a stimulating investment environment for the private sector and entrepreneurs and based on decision No 243 for 2016 of the Minister of Economy and Commerce on the regulations and conditions for the licencing of street vendors, the Ministry of Economy and Commerce has launched a new initiative to regulate the work of street vendors by specifying permissible activities, requirements and standards and conditions for issuing a licence.
The initiative aims to regulate the practice of commercial activities, improve the quality of services offered to the public and guarantee compliance with laws and regulations governing the various commercial activities in the country.
The initiative outlined the general description of a street vendor, defining him as a person who engages in a commercial activity and does not require a shop or an office to obtain a licence. Street vendors are classified into two categories. The first category includes individual street vendors who sell items such as flowers, newspapers, gifts, books, craftwork and other things, or offer services such as a plumber, electrician, watch repairer and similar jobs. The other category comprises those who use small trolleys such as non-automated bicycles to sell goods as well as vegetables and fruits, packed foods, beverages, and hot and cold meals at passageways, public roads, or various areas.
A single licence is enough for the vendor as well as the trolley, according to licensing rules, to practice commercial activities which comprise selling goods, craftwork, fruits and vegetables, canned food, hot and cold food and beverages, and services
Qualifications for street vendors to obtain a license
The Ministry of Economy and Commerce specified the qualifications for street vendors to obtain a license. To obtain a licence, the applicant should be at least 18 years, obtain a written approval from the employer in case of expatriates, and have a health certificate from the Ministry of Public Health, and a certificate of good conduct (clean criminal record), in addition to the necessary approvals from the department concerned with the required activity.
General Regulations for street vendor’s license
Additionally, the initiative comprised general regulations for street vendor’s license. The street vendor is allowed to practice a single activity that is limited only to a certain area. Street vendors who are using trolleys should not obstruct traffic or pedestrian movement. Additionally, the trolleys and all utilized equipment should meet the health and environment specifications and should be kept away from the entrance of schools, hospitals and places of worships and other areas specified by the ministry. Street vendor should adhere to the specific conditions and regulations according to the type of license required to practice his commercial activity. Furthermore, the licensed vendor is required to show his ID and commercial licence whenever requested from the competent authority. Licensed street vendors should report to the authorities in case they lose their licence which should also be returned in case of expiry or cancellation.
Street Vendor’s Obligations
The ministry specified the standards that shall be considered while deciding on the location and the trolley. Street vendors should maintain the cleanliness and tidiness of their operation areas, avoid intersections and pedestrian passes, and maintain an adequate distance from the entry and exit points of buildings. Additionally, the designated location for a street vendor should be at a 20m distance from commercial outlets practicing the same activity. Further, in case of using a private property, a prior written approval from the owner has to be obtained. The annul licensing fee for the vendor is fixed at QR500 and QR1,000 for a small trolley.
The ministry calls all stakeholders from the private sector and entrepreneurs to adhere to the regulations and conditions regulating commercial activities practiced by street vendors and encourages them to provide a variety of innovative products and services through the initiative which will add commercial and positive value in the region.

Ministry of Economy and Commerce announces recall of Ford Focus, Fiesta and Ecosport model year 2011-2015 over the failure of the transmission control module


The Ministry of Economy and Commerce, in collaboration with Ford dealer in Qatar, Almana Motors Company, has announced the recall of Ford Focus, Fiesta and Ecosport model year 2011-2015 over the failure of the transmission control module.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicles’ defects and repair them.
 
The Ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The Ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Hotline: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
 
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of Honda Civic model year 2016 over an electrical malfunction in the parking brake program

The Ministry of Economy and Commerce, in collaboration with Doha Marketing Services Company (DOMASCO), dealer of Honda vehicles in Qatar, has announced the recall of Honda Civic model year 2016 over an electrical malfunction in the parking brake program.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicles’ defects and repair them.
 
The Ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The Ministry urges all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department through the following channels:
 
Hotline: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of Toyota Prius model year 2016 over a potential defect in the lock clip of the parking brake


The Ministry of Economy and Commerce, in collaboration with Abdullah Abdulghani & Bros Co W.L.L, dealer of Toyota vehicles in Qatar, has announced the recall of Toyota Prius model year 2016 ‘over a potential defect in the lock clip of the parking brake. The ministry called all customers to go to the Service Center for an immediate inspection.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 
 

The Ministry of Economy and Commerce organizes a workshop for its employees on “Family Culture”


As part of its Community Engagement Program, the Ministry of Economy and Commerce has organized on Tuesday, 16th November 2016 a workshop for its employees titled ” Educational Affairs” in collaboration with The Family Consulting Center.
The aim of this workshop is to strengthen the family culture of the employees and introduce them to educational patterns, and their role in supporting their children’s capabilities and how to deal with them.
The workshop addressed a number of key topics such as the definition of the educational process and its concepts as well as the practical applications. Additionally, the workshop shed the light on the educational patterns and the impact of each pattern on the personality of the children and their social interaction and different factors affecting the educational process.
The workshop also touched on the role of the parents in enabling their children capabilities with a focus on the dialogue principal, and the identification of the success scale of the educational process.
The workshop concluded with a series of inquiries and discussion sessions in order to achieve the desired objectives of the workshop.

The Ministry of Economy and Commerce organizes a training program to prepare second-grade employees for leadership and supe


In collaboration with the Public Administration Institute within the Ministry of Administrative Development Labour & Social Affairs, the Ministry of Economy and Commerce organized a training program to prepare second-grade employees for leadership and supervisory jobs where more than 50 employees undertaking leadership and supervisory jobs have participated.
The training program comes in line with the keenness of the Ministry of Economy and Commerce to rehabilitate and prepare second-grade employees undertaking leadership and supervisory jobs, and enhance their skills and knowledge for future leadership roles.
The training program addressed topics on the supervisory managerial skills,  how to prepare, organize and develop action plans, and the mechanism for evaluating the performance of staff as well as the communication skills to deal with subordinates and how to motivate them, time management skills and the mechanism for organizing meetings , and the provisions of the Human Resources Act.

Ministry of Economy and Commerce announces recall of Ford Ecosport model year 2015-2016 over a potential defect in the rear folding seat


The Ministry of Economy and Commerce, in collaboration with AlMana Motors Company, dealer of Ford vehicles in Qatar, has announced the recall of Ford Ecosport model year 2015-2016 over a potential defect in the rear folding seat.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of Honda Accord, Civic,


The Ministry of Economy and Commerce, in collaboration with Doha Marketing Services Company (DOMASCO), dealer of Honda vehicles in Qatar, has announced the recall of Honda Accord, Civic, MRV and Odyssey model year 2002-2008 over a potential defect in the passenger airbag inflator.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 

Ministry of Economy and Commerce pursues initiative to end monopoly and bolster competition in automotive sector


 Providing licenses for the establishment of workshops that are not affiliated with car dealers that are involved in vehicle after-sales services
Accredited workshops are entitled to offer all maintenance services to services center affiliated to the agent
The dealer shall refrain from restricting continuous warranty coverage to carrying maintenance works at the agent’s workshop and its service centers
Clients can carry out maintenance and repair works at the workshop of their choice
The Ministry abolished restrictions tying warranty coverage to carrying maintenance works at the agent’s workshop to allow vehicle owners to choose where to conduct maintenance or repairs works
The dealer shall only void the warranty on car parts that were proven to be damaged due to maintenance works conducted at a third party or non-accredited workshop. Once it is proven, the warranty does not cover the damaged parts only.
Accredited and third party workshops shall be free to import spare parts from local suppliers including the dealer and his affiliated distributors as well as international suppliers
Local dealers and exclusive distributors shall not adopt any discriminatory policies in terms of supplying spare part and shall allow accredited workshops to import spare parts as per the specifications set by the manufacturer.
​Click here for the initiative design

As part of its efforts to develop the automotive industry, promote competition in terms of maintenance and repair services and create a competitive environment that gives clients freedom of choice within the areas related to car maintenance, warranty and spare parts and incentivizes workshops to improve the efficiency and quality of their services, the Ministry of Economy and Commerce has announced its initiative to end monopoly and bolster competition in the automobile market which falls in line with Ministerial Decree No. (418) of 2016 which regulates conditions and standards of licenses for establishing certified workshops that are not affiliated with car dealers and supporting fare competition within the sector of before and after car-repair services.

The decree includes clear provisions pertaining to the different stages of the licensing application for the establishment of accredited workshops and outlines the procedures to be followed in order to obtain accreditation and the party responsible for granting it. The decree also identifies the competent ministerial authorities tasked with supervising the process and regulates the relationship between manufacturers, local dealers, and accredited workshops in terms of training, providing technical support for car upgrades, the conditions for spare parts provision and the nature of maintenance services as well as the process entitled by the certified workshops to carry out on the concerned brand cars.

Ending monopoly in terms of maintenance services
The initiative puts an end to monopoly in terms of providing maintenance services and repair works, enabling clients to carry out maintenance at the workshop of their choice.
The ministry said clients can choose between three workshops: The dealer’s workshop, which is a maintenance service center affiliated to the dealer and specialized in repairing vehicles of the brand represented in the local market; accredited workshops, which are service centers owned by a third party i.e.  Not affiliated with car dealers but certified by the manufacturer of the brand car; and third party workshops such as garages.
As part of its initiative, the ministry decided the following:To compel car agents to refrain from restricting warranty coverage to carrying maintenance works at the agent’s workshop and service centers in a bid to allow clients to carry out maintenance and repair works at the workshop of their choiceThe client has the right to conduct maintenance and repair works at the workshop of his choice provided that he retains invoices as evidence of performing maintenance on schedule in case it was carried out at a third party workshopThe dealer shall only void the warranty on parts that were proven to be damaged due to maintenance works conducted at third-party workshops. Once it is proven, the warranty does not cover the damaged parts only.
 
Ending monopoly in terms of car warranties
The initiative gives consumers the freedom to choose the maintenance service center without voiding their car warranty and compels dealers to comply and accept the provisions of Law No. (19) of 2006 on consumer protection and anti-monopoly practices without reserving the warranty terms of the initiative to ease monopolistic restrictions by the dealer as follows:The ministry abolished restrictions tying warranty coverage to carrying maintenance works at the agent’s workshopThe ministry eliminated ambiguous and restrictive expressions from warranty booklets to enable vehicle owners to conduct maintenance or repairs works at the workshop of their choice within the warranty period.The ministry barred the dealer from introducing any amendments to warranty booklets without its prior consent.
Ending monopoly in terms of supplying spare parts
In order to guarantee fair practices and enhance competitiveness in spare parts supply, the initiative regulates the relationship between manufacturers, local dealers, distributors, accredited workshops and independent service centers to prevent monopolistic or discriminatory practices, as follows:Accredited and third party workshops shall be free to import spare parts from suppliers including local agents and distributors affiliated to the agent as well as international suppliersThe manufacturer and its local agent shall refrain from introducing any terms that deny accredited workshops the right to choose their spare part supplierLocal agents and their affiliated distributors shall not differentiate between affiliated and accredited workshops in terms of spare part specificationsVehicle owners are allowed to use spare parts equivalent to or having the same characteristics as original parts, provided that these parts are accredited by the manufacturer
 
The Ministry of Economy and Commerce stressed that this initiative will boost the automotive sector and contribute to bolstering competitiveness and the quality of services provided to clients. The ministry urged all consumers to carefully weigh their options and to retain invoices that document maintenance works whether these services were conducted at the dealer’s workshop, an accredited workshop or a third party service center.
 

Ministry of Economy and Commerce announces recall of Mitsubishi Lancer model year 2004-2009 over a potential defect in the passenger airbag


The Ministry of Economy and Commerce, in collaboration with Qatar Automobiles Company, dealer of Mitsubishi vehicles in Qatar, has announced the recall of Mitsubishi Lancer model year 2004-2009 over a potential defect in the passenger airbag.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of Ford Ranger model year 2012-2015 over a potential defect in the rear folding seatback latch spring since it may break causing the latch mechanism to malfunction


The Ministry of Economy and Commerce, in collaboration with AlMana Motors Company, dealer of Ford vehicles in Qatar, has announced the recall of Ford Ranger model year 2012-2015 over a potential defect in the rear folding seatback latch spring since it may break causing the latch mechanism to malfunction
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 
 

Ministry of Economy and Commerce announces recall of UK (Type G) detachable power plug for Medela pumps over a potential defect in the detachable power plug as it can break apart when applying certain level of force


The Ministry of Economy and Commerce, in collaboration with Well Care Trading, dealer of UK detachable power plugs for Medela pumps in Qatar, has announced the recall of UK (Type G) detachable power plug for Medela breast pumps over a potential defect in the detachable power plug as it can break apart while removing it from UK socket by applying certain level of force, potentially exposing live parts.
                  
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that dealers follow up on product defects and repairs.
 
The ministry urges all consumers to stop using the product and contact the company in order to take the necessary action or register on:www.medela.com/ukplug  for free-of-charge-replacement
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 

Ministry of Economy and Commerce announces recall of Ford Fusion model year 2011-2012 over a potential defect in the canister purge valve


The Ministry of Economy and Commerce, in collaboration with AlMana Motors Company, dealer of Ford vehicles in Qatar, has announced the recall of Ford Fusion model year 2011-2012 over a potential defect in the canister purge valve.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 

The Ministry of Economy and Commerce issues 76 violations during October 2016


The Ministry of Economy and Commerce has carried out intensive inspection campaigns during the month of October 2016 to monitor the compliance of the suppliers with the obligations stipulated by law No. 8 of 2008 on Consumer Protection, which comes in the framework of the ministry’s keenness to monitor markets and commercial activities in a bid to crack down on price manipulation and protect consumer rights.
The inspection campaigns, conducted by inspectors from the ministry in various regions of the state, resulted in 76 violations; varied between the failing to include clearly all the information related to the displayed product, failing to clearly identify service information, including its advantages, characteristics and prices, using false and deceptive information when describing, advertising or displaying the product, failing to announce product/service prices , selling and displaying expired products, failing to comply with the prices of fruits and vegetables stated in the daily bulletin, and reducing the weight of local and Arabic bread.
It should be noted that the fines issued by the ministry to the violated outlets included closures and financial penalties starting from 5000QR up to 30000QR, in accordance with the laws and regulations of the Consumer Protection Anti-Commercial Fraud department.
The following table shows the type and number of violations issued during the month of October 2016:NumberType of Violation14Failing to clearly identify service information, including its advantages, characteristics and prices12Failing to include clearly all the information related to the displayed product5Failing to announce product/service prices4Failing to comply with regulations regarding the selling of vegetables and fruits produced locally or imported from wholesalers to retailers through the auction.3Failing to announce product/service prices in Arabic2Not complying with the service guarantee that was carried out over a period of time suitable for the service type and the repayment of the charged amount back to the customer1Failing to clearly announce product/service prices1Failing to place the reductions’ license in a visible place at the forefront of the shop1Failing to comply with the list of selling prices before and after promotions1Failing to use the Arabic language in declarations and advertisements related to the product1Not complying with the rules of exchange and refund of the product4Failing to comply with the prices of fruits and vegetables stated in the daily bulletin4Selling and displaying expired products2Raising the prices of Australian Meat1
Raising the prices without an approval from the competent authority.
 4Charging a price higher than the price that was declared1Issuing promotions without obtaining the necessary approval from the competent authority1Issuing reductions without obtaining the necessary approval from the competent authority11Using false and deceptive information when describing, advertising or displaying the product1Reducing the weight of local and Arabic bread.2Poor storage of goods76Total
                                                       
In turn, the ministry stressed that it will not tolerate any violations of the Consumer Protection Law and its regulations, and will intensify its inspection campaigns to crack down on violations. The ministry said it will refer those who violate laws and ministerial decrees to competent authorities, who will in turn take appropriate action against perpetrators in order to protect consumer rights.
 
The ministry urges all consumers to report violations to the Consumer Protection and Anti-Commercial Fraud Department through the following channels:
– Call Centre: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social networks
     – Twitter MEC_QATAR
     – Instagram MEC_QATAR
– The application of the Ministry of Economy and Commerce on iPhone and Android devices MEC_QATAR

Ministry of Economy and Commerce announces recall of UK (Type G) detachable power plug for Medela pumps over a potential defect in the detachable power plug as it can break apart when applying certain level of force


The Ministry of Economy and Commerce, in collaboration with Well Care Trading, dealer of UK detachable power plugs for Medela pumps in Qatar, has announced the recall of UK (Type G) detachable power plug for Medela breast pumps over a potential defect in the detachable power plug as it can break apart while removing it from UK socket by applying certain level of force, potentially exposing live parts.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that dealers follow up on product defects and repairs.
 
The ministry urges all consumers to stop using the product and contact the company in order to take the necessary action or register on:www.medela.com/ukplug  for free-of-charge-replacement
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

The Ministry of Economy and Commerce closes a beauty center for one week


The Ministry of Economy and Commerce announced the closure of a beauty center in Tanga Street, Al Hilal area for one week over using expired products.
The closure came as part of the intensive inspection campaigns carried out by the Ministry of Economy and Commerce to monitor and control the local market and commercial activities in order to crack down on price manipulation and expose violations pertaining to counterfeit goods and non-conformance with standards and specifications.
Inspectors fined the beauty center and ordered its closure for one week in accordance with Article No. (6) of Law No. (8) of 2008 on Consumer Protection and Combating Commercial Fraud, which states that ” It is prohibited for all suppliers to sell or display or provide or promote or advertise any counterfeit or corrupted good. A commodity is considered fake or corrupted, if it does not match the prescribed standards or unusable or expired”
The administrative closure Ad will be distributed at the expense of the violating company or shop in accordance with Article No. (18) (bis) of Law No. (8) On Consumer Protection, which stipulates that (The Ad is published on the website of the Ministry and in two daily newspapers on the violating company’s expense)
The ministry stressed that it will not tolerate any violations of the Consumer Protection Law and its regulations, and will intensify its inspection campaigns to crack down on violations. The ministry said it will refer those who violate laws and ministerial decrees to competent authorities, who will in turn take appropriate action against perpetrators in order to protect consumer rights.
The ministry urges all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department through the following channels:
Call Center: 16001
Email: info@mec.gov.qa                                                                    
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

The Ministry of Economy and Commerce issues 81 violations


The Ministry of Economy and Commerce has carried out intensive inspection campaigns at retailers in various regions of the state to monitor the compliance of the suppliers with the obligations and regulations regarding the practice of commercial activities.
The inspection campaigns, conducted by inspectors from the ministry, resulted in 81 violations; varied between the expiry of commercial licenses, the practice of non-listed activities in the license, activities that do not meet the mentioned conditions in the license, and activities that are not listed in the license, and utilizing part of the shop as housing, as well as violations related to the brand name on the billboard which does not meet the commercial name in the record. It is worth mentioning that violations were issued from such shops where they have been notified to amend their status in commercial licenses and records.
In turn, the Ministry of Economy and Commerce urged all traders and shop owners to abide by the applicable regulations and laws regarding the practice of commercial activities. Additionally, the ministry calls on all traders and shop owners to access the systems and regulations regarding the practice of commercial activities, by visiting the website of the Ministry of Economy and Commerce, www.mec.gov, qa in order not to be held accountable for any legal questioning or violations.
 
The ministry urges all consumers to report violations to the Consumer Protection and Anti-Commercial Fraud Department through the following channels:
– Call Centre: 16001
 
 
 – Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social networks
     – Twitter MEC_QATAR
     – Instagram MEC_QATAR
 
– The application of the Ministry of Economy and Commerce on iPhone and Android devices MEC_QATAR

Ministry of Economy and Commerce announces recall of Polaris RZR 900, RZR XP 900, RZR XP 1000, RZR S 900 and RZR S 1000, model year 2013-2016 over a potential defect in the exhaust that causes overheating.


The Ministry of Economy and Commerce, in collaboration Protech Powered Sports, dealer of Polaris vehicles in Qatar, has announced the recall of Polaris RZR 900, RZR XP 900, RZR XP 1000, RZR S 900 and RZR S 1000, model year 2013-2016  over a potential defect in the exhaust that causes overheating.
 
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 
 

Ministry of Economy and Commerce unveils initiative to promote the adoption of uniform contracts for the provision of chartered accountant services


 The initiative seeks to raise awareness among accounting offices and customers about the legal rights and duties of chartered accountants.
 The initiative aims to ensure the compliance of the terms of the contract between accounting offices and clients with the provisions of Law No. 30 of 2004, which regulates the audit profession.
 The uniform contract for the provision of chartered accountant services to clients includes 13 provisions that outline the responsibilities of both parties.
 
 
The Ministry of Economy and Commerce unveiled on Tuesday, November 1, 2016 a new initiative that aims to promote the adoption of a uniform contract for the provision of chartered accountant services to clients.
 
The initiative comes within the framework of the Ministry of Economy and Commerce’s efforts to improve the services offered by chartered accountants to clients, and to raise awareness among accounting offices and customers about the legal rights and duties of chartered accountants.
 
The initiative aims to provide an electronic, uniform contract for the provision of accounting services and the establishment of a legal framework for the contractual relationship between chartered accountants and their clients.
 
The initiative also aims to educate clients about the main provisions that should be included in the contract for the provision of accounting services, as well as to ensure the compliance of the terms of the contract between accounting offices and clients with the provisions of Law No. 30 of 2004, which regulates the audit profession.
 
The uniform contract form for the provision of chartered accounting services to clients includes 13 provisions that outline the responsibilities of both parties.
 
The introduction and first article of the uniform contract relates to the client’s request for chartered accountant services, whether provided by an individual chartered accountant office, a general partnership company, or the representative of a global office registered as a chartered accountant office specialized in reviewing and auditing financial accounts, as well as providing financial consultancy services as requested by the client. The second article of the uniform contract outlines the commitment of chartered accountants to provide accounting, financial account auditing services, and advice in the financial, economic and administrative fields. It also addresses matters relating to taxation and liquidation, as well as other services outlined in applicable laws in accordance with international accounting standards.
 
The third article also relates to the commitment of the chartered accountant to providing accounting services required by the customer, such as:
 Reviewing and auditing financial accountsExamining financial statements and internal audit measuresPerforming a final budget auditReviewing year end accounts
 
The fourth article of the uniform contract highlights the responsibility of chartered accountants for auditing operations and the accuracy of information presented in their reports. The fifth article also stresses that chartered accountants are responsible for compensating customers for all damages due to negligence and professional error committed by the accountants, their assistants or both.
 
Article six of the contract compels chartered accountants to maintain the confidentiality of information and documents related to the client’s work. Accountants shall only use such information to perform their duties as stipulated in the contract, and shall refrain from disclosing or exploiting such information (except when it comes to competent authorities) during or after the completion of duties and the expiry of the contract.
 
Article seven of the contract, on the other hand, prohibits the client from terminating the work of the chartered accountant before the end of the fiscal year unless the accountant violates the provisions of Law No. 30 of 2004 that regulates the auditor profession.
 
Article eight of the contract determines the beginning and end of the contract term and the possibility of its renewal for a similar period if neither party notifies the other of its intention not to renew the contract 30 days prior to its expiry.
 
Article 9 of the agreement stipulates that the chartered accountants shall set their fees in agreement with the client. The fees shall be written in numerals and letters and paid as follows: 50% upon signing the contract while the remaining 50% shall be paid at the end of the contract period. Article 11 stipulates that law number 30 of 2004 regulates the auditing profession and implementing rules that are not included in the contract.
 
The remaining articles of the uniform contract (article ten, twelve and thirteen) outline legal proceedings, such as the acknowledgement of both parties of their address as shown on the contract, as well as the jurisdiction of courts in the State of Qatar when it comes to settling disputes arising between the two parties in line with Qatari law. Each party shall also receive a copy of the contract after approving and signing it.
 

Ministry of Economy and Commerce announces recall of Subaru Legacy, model year 2015 over a potential defect in the internal parts of the electronic parking brake motor as they might get overheated


The Ministry of Economy and Commerce, in collaboration with Mannai Trading Company, dealer of Subaru vehicles in Qatar, has announced the recall of Subaru Legacy, model year 2015 over a potential defect in the internal parts of the electronic parking brake motor as they might get overheated.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 
 

Ministry of Economy and Commerce announces recall of VOLVO XC90, model year 2016-2017 over flaw in A/C drain hose fitment


The Ministry of Economy and Commerce, in collaboration with Doha Marketing Services Company (Domasco), dealer of Volvo vehicles in Qatar, has announced the recall of VOLVO XC90, model year 2016-2017 over a flaw in the A/C drain hose fitment.
 
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

The Ministry of Economy and Commerce cancels the reductions’ license for 18 jewelry shop


The Ministry of Economy and Commerce has carried out sudden intensive inspection campaigns on number of retailer complexes that included shops who were guaranteed a reductions’ license to monitor the compliance of suppliers (the retailer complexes) with obligations stipulated by Law No. (8) of 2008 on Consumer Protection and their commitment to the application of the laws and regulations of reductions’ licenses.
The inspection campaigns comes as part of the keenness of the Ministry of Economy and Commerce to monitor and control the local market and commercial activities in order to crack down on price manipulation and expose violations to protect all consumers.
The inspection campaign resulted in fining 18 jewelry shop, withdrawing their issued reductions’ license and depriving them from the remaining license time period and a fine of 5000 QR due to their non-compliance with the payroll selling prices before and during reductions  which  comes in violation of the provisions of Article 3 of the Ministerial Decree No. (5) for the year 1984 on selling via cutting down prices (reductions).
The Ministry of Economy and Commerce calls all consumers to urgently check the price of the good before and after reductions. In addition, consumers have the right to access the statement of all the existing goods in the shop which shows the price before and after reductions and the approved discount rate. Consumers shall never forget to take a detailed invoice that shows the price before and after reductions.
The Ministry called all shops who were guaranteed a reductions’ license to urgently comply with laws and regulations when issuing real reductions and avoid any false reductions or any similar practices that can harm the consumer.
The ministry stressed that it will not tolerate any violations of the Consumer Protection Law and its regulations, and will intensify its inspection campaigns to crack down on violations. The ministry said it will refer those who violate laws and ministerial decrees to competent authorities, who will in turn take appropriate action against perpetrators in order to protect consumer rights.
The ministry urges all consumers to report violations to the Consumer Protection and Anti-Commercial Fraud department through the following channels:
– Call Centre: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social networks
     – Twitter MEC_QATAR
     – Instagram MEC_QATAR
– The application of the Ministry of Economy and Commerce on iPhone and Android devices MEC_QATAR

The Technical Committee for the Promotion of Private Sector Engagement within the Ministry of Economy and Commerce calls for an opinion poll


• The initiative will contribute to creating a continuous balance throughout the year between supply and demand and reduce the high local price of fish during the inappropriate climatic conditions .
• The implementation of three projects for fish farming in floating cages along three northern marine sites where each project covers an area of 90 hectares, with a production capacity of not less than two thousand tons per year for each project.
•The implementation of a project for fish farming and aquaculture along the  coastal site of El Arish area which covers an area of 111 hectares, with production capacity of not less than one thousand tons per year.
The Technical Committee for the Promotion of Private Sector Engagement within the Ministry of Economy and Commerce in collaboration with the Ministry of Municipality and Environment announced its attention to launch an initiative that involves establishing four fish farming and aquaculture projects which comes as part of the special initiatives of the Committee to increase self-sufficiency ratio in certain sectors related to food security.
The initiative comes as part of the efforts of the state competent authorities, according to the joint coordination mechanisms that allows the Committee to work on the development of initiatives that support the diversification of the national economy and consolidate the leadership of the private sector for national projects in sectors related to food security to be able then to strengthen national capacities in the field of agricultural, animal and fish production, in the framework of sustainable environmental system that ensures the transition to high efficient production while maintaining the national capabilities of the soil, water and energy consumption and protection of irrational consumption.
The Committee aimed to launch the initiative regarding the implementation of four projects for fish farming and aquaculture by the private sector, so that the total production capacity of these projects will not be less than 7 thousand tons per year of fish and aquatic organisms, distributed as follows:The implementation of a project for aquaculture along the  coastal site of El Arish area which covers an area of 111 hectares, with production capacity of not less than one thousand tons per year so that the project reaches its maximum production capacity within 42 months.The implementation of three projects for fish farming and aquaculture through floating cage system within the deep water in the northern part of the state with a total area of 270 hectares where each project covers an area of 90 hectares,  and with a production capacity of not less than two thousand tons per year for each project so that the three projects reach their maximum production capacity within 36 months
 
The Technical Committee is seeking to stimulate private sector participation in economic development projects through these projects to increase domestic fish production to meet the continuing increase in the demand, and work to provide high quality and competitive products.
It should be noted that both fish farming and aquaculture are one of the most active production systems that contribute to the increase in domestic production and is characterized by the ability to control the climatic factors to provide optimal conditions for farming in order to achieve mass production of the desired products in the state with a high quality throughout the year, along with improving the quality of production and reducing the waste.
The project aims to reduce the gap between the supply and demand of the domestic market of high quality products of both fish and shrimp  and develop a strategic stock of them with competitive prices  by the private sector, through achieving the highest production rates in accordance with the best practices and global available technology to guarantee the achievement of economic feasibility which encourages continuous  production and development, which will positively impact the state economic growth rates in the field of fisheries.
The Committee will work to provide   a competitive business environment with fair policies for all investors and private sector companies, in the framework of a strong partnership between government and private sector, which will contribute to supporting food security projects through the advancement of its different sectors.
According to the project’s launching policies, the Committee, in coordination with the competent authorities-will be responsible for delivering all the necessary facilities for the implementation of the four projects, and facilitating the procurement of the necessary and required approvals, permits and licenses from the concerned authorities in accordance with the state law.
Such projects  also come in the framework of a series of initiatives launched by the Ministry of Economy and Commerce, through the Committee, and in coordination with the competent authorities, to encourage national investment in all economic development sectors, particularly in the area of food security, and work to increase self-sufficiency ratio for a number of targeted sectors, where the Committee is currently working on, and reduce the gap between the supply and demand in the domestic market, and secure strategic stocks for a  number of products.
The projects  upon implementation represent an added value to the local production of fish products, and an important step in the path of achieving the objectives of the Committee and its competencies, through the formulation of integrated initiatives both technically and economically that are able to lead the participation of the private sector in the development of targeted sectors, and develop practical and scientific solutions to face the challenges of national food security in all dimensions and sectors, through a  full transparent framework, according to the directives of the comprehensive  development vision; “Qatar National Vision 2030”  and national development strategy.
This initiative comes as part of the keenness of the Committee to confront the national food security challenges through developing economic policies that are capable of dealing with the requirements of international and regional trade, and creating a state of stability in the food chain supply, regardless of the continuous fluctuations that impact food trading.
The Ministry of Economy and Commerce tends to coordinate with the competent authorities to build a system capable of achieving all the needs and requirements in order to achieve national food security. In addition, the ministry tends to visualize perceptions regarding rational exploitation of natural limited resources and good management skills for the infrastructure and the operation of the projects, through working according to specific programs to raise the added- value sectors of food security in the gross domestic product, diversify sources of income and increase its contribution to the internal and external trade.
The ministry also seeks from launching such  initiatives to contribute to the introduction and localization of modern, integrated technologies in various production, manufacturing and marketing stages, which will stimulate the investment climate for food security in the country, and create promising investment opportunities to the private sector of Qatar, and result in an economic, social and logistical development in the field of food security, which will then increase the GDP of the various sectors of food security.
In the context of building an integrated system along the supply chain of food products, the Ministry of Economy and Commerce is working in coordination with the competent authorities to provide integrated logistical services for all parties concerned with food security, as it works on establishing a number of supermarkets,  providing adequate storage space and facilitating business establishment procedures .
In the framework of the keenness of the Technical Committee to stimulate private sector participation in economic development projects, the Committee launched an opinion poll for all entrepreneurs who are interested to invest in the sector and all stakeholders, in order to stand on the visuals of the private sector regarding the types and varieties of aquatic organisms that can be farmed in these projects, and how to achieve good production rates , and the cost of the capital needed for the establishment of these farms for aquaculture and fish farming in accordance with proposed areas of modern technologies that were previously mentioned.
The introduction of the opinion poll for the proposed projects comes as part of the keenness of the Technical Committee to broaden the participation in the preparation of implementation mechanisms for such projects  through  conducting an opinion poll on the views of entrepreneurs who are interested to invest in the private sector, and all stakeholders, regarding  the appropriateness of  establishing  such projects within their allocated space and the proposed technologies that suit the climatic conditions of the country, which are crucial for food security. It is worth mentioning that their participation is of a great interest to the Committee especially when developing the final perceptions of presenting the project to the private sector.
In addition, the poll will reflect the opinion of the interested entrepreneurs regarding the ability to reach full production capacity specified for each project based on the proposed schedule for these projects, and their vision about the degree of competitiveness for such products, in terms of quality and price, for both domestic and imported products. The poll will also contain other questions that tend to view the opinion of the participants which are considered a place of great interest by the Committee especially when developing the final perceptions of presenting the project to the private sector.
It is worth noting that the Technical Committee for the Promotion of Private Sector Engagement in Economic Development Projects, is a sub-committee of the Ministry of Economy and Commerce where several representatives from different government agencies participate through its membership including: the Ministry of Finance, Ministry of Municipal and Environment, Ministry of Energy and Industry, Ministry of Transport and Communications, the State Audit Bureau (as an observer), Public Works Authority, Economic Zones Company “MANATEQ”, Qatar General Electricity and Water Corporation “KAHRAMAA”, the Supreme Committee for Delivery & Legacy, Qatar Chamber. The Committee focuses on stimulating the participation of the private sector in economic development projects, through proposing projects that engage both government and private sectors, and suggesting ways to support and stimulate the private sector through necessary standards and regulations, necessary land allocation policies and policies for tenders and auctions for such projects and supervising their implementation

Ministry of Economy and Commerce announces recall of Ford Mustang, model year 2005-2014 over a potential defect in the replacement of the driver air bag inflator


The Ministry of Economy and Commerce, in collaboration with AlMana Motors Company, dealer of Ford vehicles in Qatar, has announced the recall of Ford Mustang, model year 2005-2014 over a potential defect in the replacement of the driver air bag inflator.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of Mercedes-Benz GLC Class, model year 2015 over a potential defect in the steering column tube switch module wiring harness due to incorrect branching off on the part of the supplier

The Ministry of Economy and Commerce, in collaboration with Nasser Bin Khaled Automobiles, dealer of Mercedees vehicles in Qatar, has announced the recall of Mercedes-Benz GLC Class, model year 2015 over a potential defect in the steering column tube switch module wiring harness due to incorrect branching off on the part of the supplier.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of Honda Accord, Crosstour and Pilot, model year 2008-2011 over a potential defect in the passenger airbag inflator


The Ministry of Economy and Commerce, in collaboration with Doha Marketing Services Company (Domasco), dealer of Honda vehicles in Qatar, has announced the recall of Honda Accord, Crosstour and Pilot, model year 2008-2011 over a potential defect in the passenger airbag inflator.
 
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of GMC Sierra and Yukon, model year 2014-2016 over a potential defect in the Sensing and Diagnostic Module (SDM) which controls the airbag and pretension


The Ministry of Economy and Commerce, in collaboration with Mannai Trading Company, dealer of GMC vehicles in Qatar, has announced the recall of GMC Sierra and Yukon, model year 2014-2016 over a potential defect in the Sensing and Diagnostic Module (SDM) which controls the airbag and pretension.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 

Ministry of Economy and Commerce shuts down beauty salon for one month over display and use of expired products

The Ministry of Economy and Commerce has announced the one-month closure of a beauty salon located in Al Hilal area for displaying and using expired products. 
 
The closure comes within the framework of inspection campaigns carried out by the ministry in an effort to monitor the market and commercial activity in the State of Qatar, in a bid to offset price manipulation and expose violations pertaining to counterfeit goods and non-conformance with standard specifications.
 
Inspectors from the ministry fined the beauty salon and compelled its closure for a one-month period in line with article (7) of law number (8) of 2008. The law compels suppliers to clearly display the nature of the item and other relevant data on the product’s package, while prohibiting the display of fraudulent descriptions, advertisements and misleading statements.
 
The administrative closure is published on the ministry’s website, as well as in two daily newspapers at the offending store’s expense, in line with article (3) of law no (8) on consumer protection.

The Ministry stated that it is determined to protect consumer rights and will intensify its inspection campaigns to crack down on all violations of the consumer protection law. The Ministry said it will refer violators of laws and ministerial decrees to the competent authorities, who will take appropriate action against perpetrators in order to protect the rights of consumers.
 
The Ministry of Economy and Commerce urges all consumers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department and send complaints and suggestions through the following communication channels:
 
– Call Center: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social media networks
– Twitter MEC_QATAR
– Instagram MEC_QATAR
-The applications of the Ministry of Economy and Commerce on smart phones available on iPhone and Android devices MEC_QATAR

Ministry of Economy and Commerce announces recall of Polaris UTV, RZR XP Turbo and RZR Xp4 Turbo, model year 2011-2013 over a potential defect in the exhaust that causes overheating.


The Ministry of Economy and Commerce, in collaboration Protech Powered Sports, dealer of Polaris vehicles in Qatar, has announced the recall of Polaris UTV, RZR XP Turbo and RZR Xp4 Turbo, model year 2011-2013 over a potential defect in the exhaust that causes overheating.
 
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 
 

Ministry of Economy and Commerce announces recall of Ford Expedition, F150 & Mustang, model year 2011-2012 over a potential defect in the reprogramming of the powertrain control module.


The Ministry of Economy and Commerce, in collaboration with AlMana Motors Company, dealer of Ford vehicles in Qatar, has announced the recall Ford Expedition, F150 & Mustang, model year 2011-2012 over a potential defect in the reprogramming of the powertrain control module.
               
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 
 

Ministry of Economy and Commerce announces recall of Lexus RX350, model year 2016 over a potential defect in the airbag inflator of the front passenger.


 
The Ministry of Economy and Commerce, in collaboration with Abdulla Abdulghani & Bros Company, dealer of Lexus vehicles in Qatar, has announced the recall of Lexus RX350, model year 2016 over a potential defect in the airbag inflator of the front passenger.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 
 

Ministry of Economy and Commerce announces recall of GMC Envoy, model year 2006-2007 over a potential defect in the Head Lamps Driver Module (HDM) as it may not operate properly in the thermal environment.


The Ministry of Economy and Commerce, in collaboration with Mannai Trading Company, dealer of GMC vehicles in Qatar, has announced the recall of GMC Envoy, model year 2006-2007 over a potential defect in the Head Lamps Driver Module (HDM) as it may not operate properly in the thermal environment.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of Honda Pilot model year 2016 over a potential defect in the function of the combination meter warning lights


The Ministry of Economy and Commerce, in collaboration with Doha Marketing Services Company (DOMASCO), dealer of Honda vehicles in Qatar, has announced the recall of Honda Pilot model year 2016 over a potential defect in the function of the combination meter warning lights.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 

Ministry of Economy and Commerce announces recall of Honda Pilot model year 2016 over a potential defect in the function of the combination meter warning lights


The Ministry of Economy and Commerce, in collaboration with Doha Marketing Services Company (DOMASCO), dealer of Honda vehicles in Qatar, has announced the recall of Honda Pilot model year 2016 over a potential defect in the function of the combination meter warning lights.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 

The Ministry of Economy and Commerce has issued 137 violations during the month of September 2016


The Ministry of Economy and Commerce has carried out intensive inspection campaigns during the month of September 2016 to monitor the compliance of the suppliers with the obligations stipulated by law No. 8 of 2008 on consumer protection, which comes in the framework of the ministry’s keenness to monitor markets and commercial activities to crack down on price manipulation and protect consumer rights.
The inspection campaigns, which targeted different areas of the state, resulted in 137 violations; most of them included failing to include clearly all the information related to the displayed product, failing to issue Arabic bills, failing to use the Arabic language in declarations and statements related to the product, using false and deceptive information when describing, advertising or displaying the product, failing to announce the price of the service/product, charging a price higher than the price that was declared, selling and displaying expired products, failing to announce product/service prices, etc.
Fines issued by the ministry to the violated outlets included closures and financial penalties starting from 5,000QR up to 30,000QR, in accordance with the laws and regulations of the Consumer Protection Anti-Commercial Fraud Department.
The following table shows the type and number of violations issued during the month of September 2016:
 NumberType of Violation31Failing to include clearly all the information related to the displayed product17Failing to issue Arabic bills17Failing to use the Arabic language in declarations and statements related to the product16Using false and deceptive information when describing, advertising or displaying the product14Charging a price higher than the price that was declared13Selling and displaying expired products7Failing to announce product/service prices1Failing to announce product/service prices in Arabic2Failing to clearly announce product/service prices4Failing to clearly identify service information, including its advantages, characteristics and prices2
Raising the prices without an approval from the competent authority.
 2Failing to issue bills1The unavailability of automobile spare parts/the delay in after-sales services/ failing to provide an alternative car1Issuing promotions without obtaining the necessary approval from the competent authority2Issuing reductions without obtaining the necessary approval from the competent authority1Not complying with the service guarantee that was carried out over a period of time suitable for the service type and the repayment of the charged amount back to the customer1The imposition to buy a certain amount of a commodity or buy another commodity with it1Not complying with the rules of exchange and refund of the product1Raising the prices of fruits and vegetables during the auction time without obtaining an approval from the competent authority1Not complying with the charge of car parking service2
Reducing the weight of local and Arabic bread
 137Total
 
The ministry stressed that it will not tolerate any violations of the Consumer Protection Law and its regulations, and will intensify its inspection campaigns to crack down on violations. The ministry said it will refer those who violate laws and ministerial decrees to competent authorities, who will in turn take appropriate action against perpetrators in order to protect consumer rights.
The ministry urges all consumers to report violations to the Consumer Protection and Anti-Commercial Fraud Department through the following channels:
– Call Centre: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social networks
     – Twitter MEC_QATAR
     – Instagram MEC_QATAR
– The application of the Ministry of Economy and Commerce on iPhone and Android devices MEC_QATAR

Ministry of Economy and Commerce announces the registration of 1,097 new companies for September 2016


The Ministry of Economy and Commerce has recently released the Business Progress Report of the Commerce Sector for September 2016. The report indicated the registration of 1,097 new companies in September 2016, with the total number of new key commercial records reaching 742 and the total number of new subsidiary commercial records reaching 355.
Furthermore, the percentage of the limited liability companies has reached 60%, where 24% of the companies were registered in the category of Single-Person Company and 15% of the companies were registered in the category of Individual Corporations.
Contracting companies topped the list of the most commonly used activities, with 259 commercial records issued in this field. Regarding the field of construction materials trading, 112 commercial records were issued, and 124 commercial records were issued for restaurants and groceries.
The report pointed out that 4,304 total commercial licenses were issued, amended or renewed during the month of September 2016, as the ministry  issued 876 commercial licenses, around 432 commercial licenses were modified and 2,996 commercial licenses were renewed.
For closures, the total number of closed companies in September 2016 reached 203, representing 18.5% of the newly registered companies.
Regarding the most write-off activities, contracting companies topped the list with 24%, restaurants and groceries came in second with 22%, and construction materials trading companies came in third with 20%.
In the area of intellectual property rights, the report indicated that there were 60 new patent applications during September 2016 .The ministry granted 25 patents in the fields of pharmacology, chemistry, mechanics, electricity and 101 patent applications were renewed.
In addition, 2,291 trademarks have been recorded during September 2016, while 12 certificates were issued in the field of copyright and related rights.

The Ministry of Economy and Commerce introduces SMS service to track transactions made on subsidy cards

​After conducting a poll to assess the opinion of citizens, the Ministry of Economy and Commerce has introduced an SMS service to track the transactions made on subsidy cards by adding detailed data on each specific operation.

This initiative falls within the framework of the ministry’s efforts to improve the services provided to the public and to protect consumer rights by ensuring that subsidised materials reach beneficiaries. 

The notification service through SMS allows citizens to track all the transactions made on their cards.

When carrying out any purchasing process usi​ng the subsidy card, the cardholder will receive an SMS that will include the following information: 
– Full name
– Subsidy card number
– Disbursed materials and quantity
– Dealer name and location
– Remaining balance owed for the time period.

The Ministry of Economy and Commerce invites citizens who are unable to receive SMS notifications to please send a text message with their full names, ID card number, subsidy card number and contact details to 50026060 or e-mail attamween@mec.gov.qa and one of the ministry’s representatives will in get in touch with them shortly.

The Ministry has highlighted the importance of registering for the service with the mobile number of the cardholder and not another number to ensure that the cardholder is continually following up on the transactions that take place on the subsidy card.

The ministry urges citizens to contact the call center (16001) if they notice any suspicious transactions on their subsidy card.

The ministry has stressed that subsidised materials andfodder cannot be waived to other people for any reason. Thesubsidy card and PIN must be maintained in a safe place and should not be used by anyone other than the cardholder.  

The ministry urges all consumers to report violations to the Consumer Protection and Anti-Commercial Fraud department through the following channels:

– Call Centre: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social networks
     – Twitter MEC_QATAR
     – Instagram MEC_QATAR
– The application of the Ministry of Economy and Commerce on iPhone and Android devices MEC_QATAR

The Ministry of Economy and Commerce has issued a fine for one of retailer complexes for displaying a local tomato product in the designated area for goods imported through air.


The Ministry of Economy and Commerce has carried out sudden intensive inspection campaign on a number of retailer complexes at different areas of the State of Qatar to monitor the compliance of suppliers (the retailer complexes) with obligations stipulated by Law No. (8) of 2008 on Consumer Protection.
The sudden intensive campaigns come in the framework of the ministry’s keenness to regulate and control the market and commercial activities in order to crack down on price manipulation and protect consumer rights.
The inspection campaign resulted in a fine for one of the retailer complexes, which was displaying a well-known local tomato product in the area designated for imported goods through air, which violates the provisions of Article No. (7) of Law No. 8 of 2008 on Consumer Protection and combating commercial fraud, which states that “For any trading product, the supplier should be committed to clearly present the type and nature of the commodity, its components and all the relevant data on its cover or its packaging as determined by the executive regulations for this law, and whether the use of this product will pose any kind of harm to the consumer, the supplier has to alert the consumer visibly. For all suppliers, it is prohibited to describe, advertise or display any kind of product in a way that contain false or deceptive statements.”
A fine was issued by the ministry, in addition to the pledges that were signed by the complex ensuring that it will abide by the laws for Consumer Protection. It should be noted that violating Law No. (8) of 2008 on Consumer Protection can result in closure and fines ranging from 3,000 QR to 1 million QR.
 
 
 
It is worth noting that the Ministry of Economy and Commerce has previously urged all retailers and suppliers to separate the displayed local vegetables and fruits from the imported goods through air to ensure that the consumers are fully aware of the type of displayed product in all retailers.
The ministry stressed that it will not tolerate any violations of the Consumer Protection Law and its regulations, and will intensify its inspection campaigns to crack down on violations. The ministry said it will refer those who violate laws and ministerial decrees to competent authorities, who will in turn take appropriate action against perpetrators in order to protect consumer rights.
The ministry urges all consumers to report violations to the Consumer Protection and Anti-Commercial Fraud department through the following channels:
– Call Centre: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social networks
     – Twitter MEC_QATAR
     – Instagram MEC_QATAR
– The application of the Ministry of Economy and Commerce on iPhone and Android devices MEC_QATAR
 

The Ministry of Economy and Commerce organized workshop on “The Dispute Settlement Mechanism of the World Trade Organization


The Ministry of Economy and Commerce, in collaboration with the International Trade Training Institute of the World Trade Organization, organized a workshop on “The Dispute Settlement Mechanism of the World Trade Organization” during the period from September 27th until September 29th.
This workshop comes within the framework of the Ministry of Economy and Commerce efforts to organize and conduct technical cooperation activities that will support the building and development of capabilities and will deepen the understanding of government employees of the Doha Round negotiations for the World Trade Organization.
A large number of employees from several institutions participated in the workshop, including: the Ministry of Economy and Commerce, the Ministry of Foreign Affairs, the Ministry of Transport and Communications, the Ministry of Energy and Industry, the Ministry of Justice, the Supreme Judicial Council, the Public Prosecutor, General Authority of Customs, Qatar University, Qatar Petroleum, Qatar Central Bank, Qatar Financial Centre Regulatory Authority, and Qatar Chamber.
Over the three days of the workshop, a number of World Trade Organization experts played an imperative role in clarifying the basic elements of the dispute settlement mechanism of the World Trade Organization, and procedures for settling the commercial disputes within the Organization starting from friendly consultations among the state members. In addition, the experts highlighted the building-up mechanism for the Dispute Settlement Body up to the provisions issued by the organization. The World Trade Organization experts implemented various applications and interactive exercises between themselves and the participants in the workshop, in addition to conducting a simulation to build up a dispute settlement authority and examine one of the disputes.
The dispute settlement mechanism was established immediately after the establishment of the World Trade Organization in January 1, 1995. Since its inception, about 500 disputes were settled between the state members of the World Trade Organization. The dispute settlement mechanism is one of the core pillars of the multilateral trading system, where the mechanism guarantees a safer trading system that is based on clearly defined rules to ensure the preservation of the commercial interests of the state members of the World Trade Organization.

Ministry of Economy and Commerce announces recall of Mercedes-Benz S Class 2014 model over potential defect in the installation of the front seat belt’s connections


The Ministry of Economy and Commerce, in collaboration with Nasser Bin Khaled Automobiles, dealer of Mercedes Benz vehicles in Qatar, has announced the recall of Mercedes-Benz S Class 2014 model over a potential defect in the installation of the front seat belt’s connections.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of Mercedes-Benz SLK Class 2015 model over a potential defect in the internal requirements of the driver’s wiring harness regarding power supply.

 
The Ministry of Economy and Commerce, in collaboration with Nasser Bin Khaled Automobiles, dealer of Mercedes Benz vehicles in Qatar, has announced the recall of Mercedes-Benz SLK Class 2015 model because of a potential defect in the internal requirements of the driver’s wiring harness regarding power supply.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of Lexus CT200h models of 2010, 2011, 2014 and Toyota Zelas TC model of 2010 over potential leak in Charcoal Canister


The Ministry of Economy and Commerce, in collaboration with Abdullah Abdulghani & Bros Co W.L.L, dealer of Toyota and Lexus vehicles in Qatar, has announced the recall of Lexus CT200h models of 2010, 2011 and 2014 and Toyota Zelas TC model of 2010 due to a possible leak in the charcoal canister.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of six of IKEA’s chocolate products for containing nuts and almonds


The Ministry of Economy and Commerce, in collaboration with Hamad and Mohamed Al- Futtaim Company –IKEA has announced the recall of six of IKEA’s chocolate brands and advised people with allergies to nuts and almonds against consuming the products.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to ensure that suppliers comply with product quality and specifications in order to protect consumers.
 
The ministry said it has coordinated with the supplier in order to withdraw the product from IKEA and urged all consumers who suffer from allergies to nuts and almonds and have purchased the product to directly contact IKEA –Qatar to return the product and obtain a refund.
 
The Ministry urges all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department through the following channels:
 
Call Centre: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 

Ministry of Economy and Commerce announces recall of Maserati Quattroporte and Ghibli 2014-2016 models to replace the screws of the rear toe-in adjustment rods


The Ministry of Economy and Commerce, in collaboration with Alfardan Sports Motors, dealer of Maserati vehicles in Qatar, has announced the recall of Maserati Quattroporte and Ghibli models of 2014-2016 to replace the screws of the rear toe-in adjustment rods.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry urges all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of Fiat Abarth 500 models of 2015 over non-compliant seat belt


The Ministry of Economy and Commerce, in collaboration with New Trade Engineering, dealer of Fiat vehicles in Qatar, has announced the recall of Fiat Abarth 500 models of 2015 over a non-compliant seat belt.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry urges all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of Kia QUORIS 2012-2016 models over the possible intermittent flickering of headlamps


The Ministry of Economy and Commerce, in collaboration with Al-Attiya Motors and Trading Co., dealer of Kia vehicles in Qatar, has announced the recall of Kia QUORIS models of 2012-2016 over the possible intermittent flickering of headlamps.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry urges all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department through the following channels:
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of California, 458 Italia, 458 Spider and models of 2011 over faulty passenger side airbag


The Ministry of Economy and Commerce, in collaboration with Alfardan Sports Motors, dealer of Ferrari vehicles in Qatar, has announced the recall of California, 458 Italia, 458 Spider and FF models of 2011 over a faulty passenger side airbag.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry urges all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce shuts down 6 beauty salons over use of expired hair products


The Ministry of Economy and Commerce has announced the administrative closure of 6 beauty salons, located in Al Waab, Duhail, Salwa Road, Al Kheesa and Al Mirqab Al Jadeed, from a one to a two week period for using expired hair products. 
 
The inspection campaign comes within the framework of the ministry’s Ramadan initiatives under the theme #Aqal_Min_Al_Wajeb,” the Arabic for “#the_least_we_can_do.” The ministry has intensified its campaigns ahead and throughout the holy month of Ramadan in a bid to monitor markets and commercial activity in order to crack down on price manipulation and protect consumer rights.
 
Inspectors from the ministry fined the beauty salons and compelled their closure from one to two weeks in line with article (7) of law number (8) of 2008. The law compels suppliers to clearly display on the product’s package the nature of the item and other relevant data while prohibiting the display of fraudulent descriptions, advertisements and misleading statements.
 
The administrative closure is published on the ministry’s website as well as two daily newspapers at the offending salons’ own expense in line with article (3) of law no (8) on consumer protection.

The ministry stated that it is determined to protect consumer rights and will intensify its inspection campaigns to crack down on all violations of the consumer protection law. The ministry said it will refer violators of laws and ministerial decrees to the competent authorities, who will take appropriate action against perpetrators in order to protect the rights of consumers.
 
The Ministry of Economy and Commerce urges all consumers to report any violations to its Consumer Protection and Anti-Commercial Fraud department and send complaints and suggestions through the following communication channels:
 
– Call center: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social media networks
– Twitter MEC_QATAR
– Instagram MEC_QATAR
-The applications of the Ministry of Economy and Commerce on smart phones available on iPhone and Android devices MEC_QATAR

Ministry of Economy and Commerce shuts down furniture store for two weeks for misleading consumers


The Ministry of Economy and Commerce has announced the two-week administrative closure of a furniture store, located on Salwa Road for charging consumers prices contrary to advertised.
 
The shop had been advertising through local newspapers the sale of furniture at wholesale prices whereas, in reality, it was misleading consumers through a fraudulent announcement as the advertised prices were higher than true prices registered on the store’s computer.
 
The inspection campaign comes within the framework of the ministry’s Ramadan initiatives under the theme #Aqal_Min_Al_Wajeb,” the Arabic for “#the_least_we_can_do.” The ministry has intensified its campaigns ahead and throughout the holy month of Ramadan in a bid to monitor markets and commercial activity in order to crack down on price manipulation and protect consumer rights.
 
Inspectors from the ministry fined the store and compelled its closure for a two-week period in line with article (6) of law number (8) of 2008. The law prohibits the sale, display and promotion of counterfeit and fraudulent products. A product is considered fraudulent if it fails to meet standards or has expired.
 
The administrative closure is published on the ministry’s website as well as two daily newspapers at the offending store’s own expense in line with article (3) of law no (8) on consumer protection.

The ministry stated that it is determined to protect consumer rights and will intensify its inspection campaigns to crack down on all violations of the consumer protection law. The ministry said it will refer violators of laws and ministerial decrees to the competent authorities, who will take appropriate action against perpetrators in order to protect the rights of consumers.
 
The Ministry of Economy and Commerce urges all consumers to report any violations to its Consumer Protection and Anti-Commercial Fraud department and to send complaints and suggestions through the following communication channels:
 
– Call center: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social media networks
– Twitter MEC_QATAR
– Instagram MEC_QATAR
-The applications of the Ministry of Economy and Commerce on smart phones available on iPhone and Android devices MEC_QATAR

Ministry of Economy and Commerce announces recall of Mercedes-Benz E-Class, GLK-Class and C-Class models of 2012-2013 to check the coolant pump


The Ministry of Economy and Commerce, in collaboration with Nasser Bin Khaled Automobiles, dealer of Mercedes-Benz vehicles in Qatar, has announced the recall of Mercedes-Benz E-Class, GLK-Class and C-Class models of 2012-2013 to check the coolant pump.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce intensifies inspection campaigns targeting more than 1400 commercial shops during third week of Ramadan


The Ministry of Economy and Commerce has intensified its inspection campaigns during the third week of the holy month of Ramadan, targeting retail outlets and service providers across Qatar in a bid to ensure the compliance of suppliers (commercial shops) with law number (8) of 2008 on consumer protection and law number (12) of 1972 on mandatory pricing and profit margins.
 
The inspection campaigns come within the framework of the ministry’s Ramadan initiatives under the theme #Aqal_Min_Al_Wajeb,” the Arabic for “#the_least_we_can_do.” The ministry has intensified its campaigns ahead and throughout the holy month of Ramadan in a bid to monitor markets and commercial activity in order to crack down on price manipulation and protect consumer rights.
 
The inspection campaign, which targeted over 1400 outlets including men’s and women’s clothing and accessories stores, grocery stores, women’s and men’s salons, the inspection of promotions, and subsidized consumer goods throughout Ramadan, which resulted in 19 fines.
 
Violations included price hikes without obtaining approval, charging consumers higher than the advertised price, missing price tags and failing to abide by the price list of fruits and vegetables.
 
Violations of law number (8) of 2008 result in penalties ranging between administrative closures and fines between QR 3,000 and QR 1,000,000.
 
The ministry stressed that it will not tolerate any violations of the Consumer Protection Law and its regulations, and will intensify its inspection campaigns to crackdown on violations. The ministry said it will refer those who violate laws and ministerial decrees to competent authorities, who will in turn take appropriate action against perpetrators in order to protect consumer rights.
 
The ministry urges all consumers to report violations to the Consumer Protection and Anti-Commercial Fraud department through the following channels:
 
– Call Centre: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social networks
         – Twitter MEC_QATAR
         – Instagram MEC_QATAR
– The application of the Ministry of Economy and Commerce on iPhone and Android devices MEC_QATAR
 

Ministry of Economy and Commerce announces recall of Subaru Legacy 2015 models over possible overheating of internal parts of electronic parking brake motor


The Ministry of Economy and Commerce, in collaboration with Mannai Trading Co. W.L.L, dealer of Subaru vehicles in Qatar, has announced the recall of Subaru Legacy models of 2015 over the possible overheating of the internal parts of the electronic parking brake motor.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry urges all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department through the following channels:
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
    

Ministry of Economy and Commerce announces recall of Kia Cerato 2010 models over defective automatic transaxle oil cooler hose


The Ministry of Economy and Commerce, in collaboration with Al-Attiya Motors and Trading Co., dealer of KIA vehicles in Qatar, has announced the recall of Kia Cerato models of 2010 due to a defective automatic transaxle oil cooler hose.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry urges all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department through the following channels:
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of Hyundai Tucson 2010 models over leak in automatic transaxle oil cooler hose


The Ministry of Economy and Commerce, in collaboration with the National Car Company, dealer of Hyundai vehicles in Qatar, has announced the recall of Hyundai Tucson models of 2010 over a leak in the automatic transaxle oil cooler hose.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce launches inspection campaign targeting food warehouses in Industrial Area


The Ministry of Economy and Commerce has launched an inspection campaign targeting food warehouses located in the Industrial Area in a bid to ensure the compliance of suppliers (warehouses) with law number (8) of 2008 on consumer protection.
 
The inspection campaigns come within the framework of the ministry’s Ramadan initiatives under the theme #Aqal_Min_Al_Wajeb,” the Arabic for “#the_least_we_can_do.” The ministry has intensified inspection campaigns ahead of and during Ramadan in a bid to monitor markets and commercial activity in order to crack down on price manipulation and protect the rights of consumers.
 
The inspection campaign, which targeted over 27 warehouses, resulted in 5 fines.
Violations included the sale of expired products and missing descriptive labels on products in violation of article (6) of law number (8) of 2008 on consumer protection.
 
The law prohibits the sale, display or promotion of fraudulent or corrupt products. A product is considered fraudulent if it is expired or fails to meet standards.
 
Violations of law number 8 of 2008 result in penalties ranging between administrative closures and fines between QR 3,000 and QR 1,000,000.
 
The ministry stressed that it will not tolerate any violations of the Consumer Protection Law and its regulations, and will intensify its inspection campaigns to crackdown on violations. The ministry said it will refer those who violate laws and ministerial decrees to competent authorities, who will in turn take appropriate action against perpetrators in order to protect consumer rights.
 
The ministry urges all consumers to report violations to the Consumer Protection and Anti-Commercial Fraud department through the following channels:
 
– Call Centre: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social networks
– Twitter MEC_QATAR
– Instagram MEC_QATAR
– The application of the Ministry of Economy and Commerce on iPhone and Android devices MEC_QATAR

Ministry of Economy and Commerce and Al Rayan Bank unveil Iktisadi bank card

​Initiative aims to strengthen the partnership with the private sector and improve consumers’ shopping experience  The card caters to consumers’ spending habits and preferred shopping options in accordance with Islamic Sharia law without interest or feesCardholders can benefit from promotions and discounts at major shopping malls.Iktisadi card points contribute to lower spending and grant consumers several privileges around the worldAl Rayan Bank invites all shops and businesses to join its loyalty point program to offer different benefits to consumers
 
The Ministry of Economy and Commerce, in cooperation with Al Rayan bank, has launched the Iktisadi card in a bid to encourage the use of loyalty cards, which benefit consumers and society at large by increasing savings on purchases.
 
This initiative is the latest out of a series of campaigns launched by the ministry on the occasion of the holy month under the theme “#Aqal_Min_Al_Wajeb,” Arabic for “#the_least_we_can _do” in a bid to strengthen its partnership with the private sector. The initiative will encourage the use of loyalty cards to the benefit of consumers and society at large.
 
The card caters to consumer spending habits and preferred shopping options and grants its holders access to discounts and promotions at major shopping malls and retail outlets.
 
The Iktisadi card, which is in accordance with Sharia law, allows consumers to accumulate loyalty points that can be collected following consumer purchases, which can then be then used for shopping, and can be exchanged for up to 1,000 Qatari riyals worth of cash per month or used to redeem Ooredoo Nojoom points and airline tickets to over 300 destinations around the world as well as miles from Qatar Airways.
 
Cardholders have access to more than 850 lounges at various airports around the world and benefit from a variety of offers by Al Rayan Bank in order to reduce expenses and enjoy exclusive benefits.
 
The Iktisadi bank card also offers a maximum degree of safety in terms of anti-fraud protection through the use of a PIN and the delivery of SMS messages to consumers to prevent fraud operations in online transactions.
 
The card also allows consumers to deposit funds easily at all bank branches and ATMs in addition to being accepted universally at more than 24 million outlets and one million ATMs.
 
Consumers can take advantage of the rewards associated with Iktisadi bank following three months of use. The card is available to all consumers whether citizens or residents and whether they are clients of Al Rayan Bank or any other bank. Al Rayan Bank invites all shops and businesses to join its loyalty points program to provide various benefits to consumers.
 
Commenting on the initiative, Tariq Abdulaziz Al Sada, Director of Public Relations and Communications at the Ministry of Economy and Commerce, said: “The initiative falls within the framework of the ministry’s efforts to contribute to community development.”
 
 “The Iktisadi card aims to bolster Qatar’s business environment and improve the purchasing power of consumers – which form part of the ministry’s overall development plans, in accordance with the goals set by Qatar National Vision 2030.”
 
Tariq Abdul Aziz Al Sada noted that, “The card is part of a number of initiatives launched by the ministry to build trust and partnerships between merchants and consumers as well as to support families during the holy month by giving them access to promotional discounts across outlets in Qatar.”
 
Mr. Hamad Al Jamali, Assistant General Manager of retail services and private banking services at Al Rayan Bank, said the initiative paves the way for a strategic partnership with the Ministry of Economy and Commerce.
 
“The card offers special discounts on well-known brands in Qatar, as well as access to special promotions by Al Rayan Bank such as free holidays and rewards points from Ooredoo’s Nojoom Points. It also provides access to a diverse banking support network and electronic services provided by Al Rayan,” Mr Jamali said.
 
The Ministry of Economy and Commerce has unveiled a number of initiatives to mark the holy month of Ramadan 2016, which provide community-oriented services, covering all aspects of the ministry’s activities in terms of organisation, partnership and support.
 
These initiatives include sheep subsidies and price caps on consumer products in addition to organizing a number of informative programs and forums such as the 3rd edition of the “Trade in Islam” forum as well as the “Halal Livelihood” program on the ministry’s YouTube channel, in addition to the Al Baraka corporate social responsibility program which aims to boost the productivity of bakeries.
 
Moreover, the ministry will intensify its inspection campaigns to monitor markets and business activities, and will launch a campaign to regulate gold and jewelry businesses.
 
The ministry invites the public to follow its social media accounts including Instagram, Snapchat and YouTube under the name MEC_QATAR and to subscribe to its Watsapp account on the number: 66111400.

Ministry of Economy and Commerce announces recall of Honda Motorcycle VT750CSFGS models of 2010, 2011, 2012, 2013 & 2015 over flaw at angle sensor wiring harness


The Ministry of Economy and Commerce, in collaboration with Doha Marketing Services Company W.L.L. (DOMASCO), dealer of Honda vehicles in Qatar, has announced the recall of Honda Motorcycle VT750CSFGS models of 2010, 2011, 2012, 2013 and 2015 due to a flaw in the angle sensor wiring harness.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
 Call Center: 16001Email:info@mec.gov.qaSocial media accounts:Twitter: @MEC_QatarInstagram: MEC_QatarMinistry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce uncovers 11 violations during inspection campaigns targeting retail outlets


The Ministry of Economy and Commerce has launched unannounced inspection campaigns targeting retail outlets across the country to ensure the compliance of suppliers (retail outlets) with law number (8) of 2008 on consumer protection.
 
The inspection campaigns come within the framework of the ministry’s Ramadan initiatives under the theme #Aqal_Min_Al_Wajeb,” the Arabic for “#the_least_we_can_do.” The ministry has intensified its campaigns ahead of and during the holy month of Ramadan in a bid to monitor markets and commercial activity in order to crack down on price manipulation and protect consumer rights.
 
The inspection campaign, which targeted 149 retail outlets, resulted in 11 fines. Violations included fraud in terms of product weight and missing descriptive labels in accordance with article (7) of law number (8) of 2008 on consumer protection.
 
The law stipulates that suppliers of goods shall clearly display on product labels a clear description of goods and their ingredients as well as any warnings pertaining to product use and shall refrain from posting any misleading or false statements.
 
Violations of law number 8 of 2008 result in penalties ranging between administrative closures and fines between QR 3,000 and up to QR 1,000,000.
 
The ministry stressed that it will not tolerate any violations of the Consumer Protection Law and its regulations, and will intensify its inspection campaigns to crackdown on violations. The ministry said it will refer those who violate laws and ministerial decrees to competent authorities, who will in turn take appropriate action against perpetrators in order to protect consumer rights.
 
The ministry urges all consumers to report violations to the Consumer Protection and Anti-Commercial Fraud department through the following channels:

– Call Centre: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social networks
– Twitter MEC_QATAR
– Instagram MEC_QATAR
– The application of the Ministry of Economy and Commerce on iPhone and Android devices MEC_QATAR

Ministry of Economy and Commerce unveils “Halal Livelihood” program on its YouTube channel


The Ministry of Economy and Commerce has announced the launch of the “Halal Livelihood” program that will be broadcast on its YouTube channel throughout the holy month of Ramadan. The program is the latest out of a series of initiatives launched by the ministry to mark the holy month under “the theme #Aqal_Min_Al_Wajeb,” the Arabic for “#the_least_we_can_do.”
 
The program aims to raise awareness about halal living under the Islamic faith and to highlight the value and importance of professional and vocational work in elevating states and societies.
 
The program sheds light on the importance of seeking halal earnings as defined by Islamic law and tackles the importance of work for people. The program also gives answers on the reasons behind the existence of humans and their mission on this earth and explains the true meaning of trusting in Allah.
 
The Halal Livelihood program will be presented by Abdallah Al Bouainain on Monday and Thursday following noon prayers throughout the holy month on the ministry’s YouTube channel. The first episode will commence on Thursday the 9th of June, 2016. The ministry invites the public to follow the “Halal Livelihood” program on its YouTube channel under the name MEC_QATAR.
 
The Ministry of Economy and Commerce had unveiled a variety of initiatives to mark the holy month of Ramadan 2016. These initiatives come within the framework of the ministry’s efforts to provide community-oriented services, designed to cover all aspects of the ministry’s activities in terms of organization, partnership and support. These initiatives include sheep subsidies and price reductions on consumer goods in addition to organizing a number of awareness forums and campaigns on trade in Islam.
 
The ministry has also launched the discounted consumer goods initiative, Al Baraka corporate social responsibility program and a campaign to bolster the productivity of bakeries as well as another campaign to regulate gold and jewelry businesses in addition to monitoring commercial activities and markets.

Ministry of Economy and Commerce offers tips for smart shopping

​Qatar’s household spending on consumer goods and food traditionally peaks during the holy month of Ramadan by 30%, compared to regular days where average household spending does not exceed 15%.  In this context, the Ministry of Economy and Commerce is offering tips to citizens and residents to shop smarter and plan better for the holy month.
 
The awareness campaign is the latest out of a series of initiatives launched by the ministry during Ramadan under the theme “#Aqal_Min_Al_Wajeb,” the Arabic for “#the_least_we_can _do.”
 
The ministry offered tips, highlighting the importance of saving money and planning purchases in advance, allocating a monthly budget for food commodities, setting a list of necessary family purchases and complying with it as well as avoiding shopping prior to iftars since hunger is shown to motivate consumers to buy unnecessary products.
 
By offering these tips, the Ministry of Economy and Commerce has sought to equip families with the necessary tools to better plan their finances. The ministry encouraged families to prepare a detailed list of meals to be consumed during Ramadan and to set money aside to shop for basic commodities such as rice, oil, sugar and other products before Ramadan kicks off and markets become crowded.
 
The Ministry of Economy and Commerce also presented several tips on how to manage the household budget, using credit cards and making the most out of shopping in small malls. The ministry has also urged citizens and residents to check newspapers and advertisements for the latest promotions and subsidized goods.
 
The ministry invites the public to follow its various accounts on social media networks including Instagram, Snapchat and YouTube under the name MEC_QATAR and to subscribe to its Watsapp account on the number: 66111400

Ministry of Economy and Commerce launches initiative to boost the productivity of bakeries

The Ministry of Economy and Commerce, in cooperation with bakery owners, has unveiled the fifth out of a series of initiatives, aimed at boosting the productivity of bakeries during Ramadan.
 
The initiative is the fifth out of a series of campaigns launched by the ministry to mark the holy month of Ramadan under the theme “#Aqal_Min_Al_Wajeb”, meaning “#the_least_we_can _do” in Arabic.
 
The initiative aims to bolster the productivity of bakeries and to support this vital sector, which has witnessed a growth of 48% in 2015 and 2016. The initiative also ensures citizens and residents have access to basic high quality commodities.
 
The ministry has completed all preparations, in cooperation with bakeries, in order to ensure that there is a sufficient supply of commodities that are high in demand throughout the holy month of Ramadan including bread, samosas, pies and various pastries, in addition to fried potatoes and other fried foods and products.
 
The Ministry of Economy and Commerce had unveiled a variety of initiatives to mark the holy month of Ramadan 2016. These initiatives come within the framework of the ministry’s efforts to provide community-oriented services, designed to cover all aspects of the ministry’s activities in terms of organization, partnership and support. These initiatives include sheep subsidies and price reductions on consumer goods in addition to organizing a number of awareness forums and campaigns on trade in Islam as well as the “Halal Livelihood” program on the ministry’s YouTube channel.
 
The ministry has also launched the discounted consumer goods initiative, Al Baraka corporate social responsibility program, and will launch the “Iktisadi” bank card campaign as well as another campaign to regulate gold and jewelry businesses.
 
The ministry invites the public to follow its various accounts on social media networks including Instagram, Snapchat and YouTube under the name MEC_QATAR and to subscribe to its Watsapp account on the number: 66111400

Ministry of Economy and Commerce launches inspection campaigns to crack down on butcher shop violations

​The Ministry of Economy and Commerce launched an unannounced inspection campaign targeting butcher shops across the country to ensure the compliance of suppliers (retail outlets) with law number (8) of 2008 on consumer protection.
 
The inspection campaigns come within the framework of the ministry’s latest initiatives ahead of the holy month of Ramadan under the theme “#Aqal_Min_Al_Wajeb,” the Arabic for “#the_least_we_can _do.”
 
The ministry traditionally intensifies its inspection campaigns ahead and throughout the holy month to monitor markets and commercial activity in a bid to crack down on price manipulation and protect consumer rights.
 
The inspection campaign, which targeted 134 butcher shops, resulted in 14 fines. Violations included selling expired meat, failing to announce product prices and using inaccurate product labels in violation of article (8) of law number (8) of 2008 on consumer protection. Article (8) of the law stipulates that “suppliers shall display the price of any product on sale either on the product itself or in a prominent place” while article (6) of the same law prohibits the sale, display or promotion of fraudulent or corrupt products. A product is considered fraudulent if it is expired or fails to meet standards.
 
Violations of the consumer protection law number (8) of 2008 result in penalties that range from administrative closures and fines from 3,000 riyals and up to 1 million riyals.
 
The ministry stressed that it will not tolerate any violations of the Consumer Protection Law and its regulations, and will intensify its inspection campaigns to crackdown on violations. The ministry said it will refer those who violate laws and ministerial decrees to competent authorities, who will in turn take appropriate action against perpetrators in order to protect consumer rights.
 
The ministry urges all consumers to report violations to the Consumer Protection and Anti-Commercial Fraud department through the following channels:
– Call Centre: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social networks
         – Twitter MEC_QATAR
         – Instagram MEC_QATAR
– The application of the Ministry of Economy and Commerce on iPhone and Android devices MEC_QATAR

Ministry of Economy and Commerce unveils Al Baraka corporate social responsibility initiative

Ramadan 2016 initiative aims to raise QR36 million for community development
 The initiative aims to encourage companies to donate a percentage of their profits to local charity projects.
 Charity projects include providing aid to families in need, funding of community training programs, the distribution of meals to workers and families, and contributing to the treatment of the low-income patients.
 
The Ministry of Economy and Commerce unveiled on Monday, May 30, 2016, the Al Baraka corporate social responsibility initiative, in cooperation with Eid Charity.
 
The Ramadan outreach programme is the fourth in a series of initiatives launched by the ministry to mark the holy month of Ramadan  under the theme “#Aqal_Min_Al_Wajeb”, meaning  “#the_least_we_can _do” in Arabic.
 
The initiative aims to increase the contribution made by institutions towards community development projects, and aligns with the objectives of the Qatar National Vision 2030 to promote social justice based on high moral standards and the Islamic values of peace, justice, social solidarity and charity work.
 
Through the Al Baraka initiative, the ministry aims to promote corporate social responsibility in Qatar by encouraging businesses to donate a percentage of their profits to charity projects which will be used to provide aid to families in need, fund community training programs, provide meals to low-income workers and families, and to finance the medical treatment of low-income patients.
 
Tariq Abdul Aziz Al Sada, Director of Public Relations and Communications at Ministry of Economy and Commerce, said: “Through this initiative, the Ministry of Economy and Commerce aims to encourage companies to contribute to community development and actively support sustainable programs which benefit the society and Qatar. The success of companies is no longer measured by their profitability alone, but also by their contribution to community development as part of their corporate social responsibility efforts.”
 
Nawaf Abdullah al-Hammadi, Eid Charity Executive Manager of Resources Development & Media, said the launch of the Al Baraka corporate social responsibility initiative is a major leap for institutionalised sustainable charity work through Al Baraka endowment fund, which contributes to Qatar’s cultural renaissance and achieves one of the pillars of Qatar vision 2030.
 
Al Hamadi said Al Baraka Initiative highlights the active participation of companies and institutions in one of the largest corporate social responsibility initiatives in Qatar, by offering a percentage of their corporate profits as donations to fund humanitarian and charitable projects in support of society.
 
The Al Baraka endowment fund will be established under the supervision of Eid Charity which aims to collect 36 million Qatari riyals in donations.
 
The Ministry of Economy and Commerce, along with Eid Charity, urge all companies to participate in Al Baraka corporate social responsibility initiative by filling in the online application available on Eid Charity’s website, or by visiting the headquarters of the foundation where they can make their donations with the Human Resources department and then obtain a certificate of registration for Al Baraka corporate social responsibility initiative.
 
The Ramadan 2016 initiatives forms part of the ministry’s efforts to provide community-oriented services designed to cover all aspects of the ministry’s activities in terms of organisation, partnership and support. These initiatives include sheep subsidies and price caps on consumer products in addition to the organisation of a number of awareness forums and campaigns on trade in Islam and “Halal livelihood” program on the ministry’s YouTube channel.
 
The ministry will also launch the “Iktisadi” bank card campaign as well as another campaign to bolster the productivity of bakeries and regulate gold and jewellery businesses.
 
The Ministry will also intensify its inspection campaigns to monitor markets and business activities among many other initiatives.
 
The ministry invites the public to follow its various accounts on social media platforms including Instagram, snapchat and YouTube under the name MEC_QATAR and to subscribe to its Watsapp account on the number: 66111400

Ministry of Economy and Commerce announces price caps on over 400 consumer products


The Ministry of Economy and Commerce has unveiled the second initiative as part of a series of initiatives to mark the holy month of Ramadan 2016 under the theme “#Aqal_Min_Al_Wajeb,” the Arabic for “#the_least_we_can _do.”
 
The ministry issued decision number (2) of 2016, which caps the prices of over 400 consumer products starting May 29 until the end of the holy month of Ramadan.
 
The initiative comes within the framework of the ministry’s efforts over the past few years to ease the burden on consumers shopping for goods during the holy month. A list of more than 400 subsidized goods was attached to the decision, which is effective until the end of the holy month of Ramadan. 
 
The list includes basic commodities frequently consumed during the holy month of Ramadan such as flour, sugar, rice, pasta, oil, milk and other food and non-food items.
 
The ministry stressed that it will not tolerate any violations of the Consumer Protection Law and its regulations, and will intensify its inspection campaigns to crackdown on violations. The ministry said it will refer those who violate laws and ministerial decrees to competent authorities, who will in turn take appropriate action against perpetrators in order to protect consumer rights.
 
The ministry urges all consumers to report violations to the Consumer Protection and Anti-Commercial Fraud department through the following channels:
 
– Call Centre: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social networks
– Twitter MEC_QATAR
– Instagram MEC_QATAR
– The application of the Ministry of Economy and Commerce on iPhone and Android devices MEC_QATAR
 
The Ministry of Economy and Commerce had unveiled a variety of initiatives to mark the holy month of Ramadan 2016.
 
These initiatives come within the framework of the ministry’s efforts to provide community-oriented services, designed to cover all aspects of the ministry’s activities in terms of organization, partnership and support. These initiatives include sheep subsidies and price reductions on consumer goods in addition to the organization of a number of awareness forums and campaigns on trade in Islam and “Halal livelihood” program on the ministry’s YouTube channel.
 
The ministry will also launch the discounted consumer goods initiative, Al Baraka corporate social responsibility program, the “Iktisadi” bank card campaign as well as several other campaigns to boost the productivity of bakeries and regulate the sale of gold and jewelry.

Ministry of Economy and Commerce unveils initiatives geared toward community service during the holy month of Ramadan


The initiatives cover all aspects of the ministry’s activities in terms of organization and support
 
The Ministry of Economy and Commerce has unveiled a variety of initiatives to mark the holy month of Ramadan 2016 under the theme “#Aqal_Min_Al_Wajeb,” the Arabic for “#the_least_we_can _do.”
                    
These initiatives come within the framework of the ministry’s efforts to provide community-oriented services, designed to cover all aspects of the ministry’s activities in terms of organization, partnership and support. These initiatives include sheep subsidies and price reductions on consumer goods in addition to the organization of a number of awareness forums and campaigns on trade in Islam and “Halal livelihood” program on the ministry’s YouTube channel.
 
The ministry will also launch the discounted consumer goods initiative, Al Baraka corporate social responsibility program, the “Iktisadi” bank card campaign as well as another campaign to bolster the productivity of bakeries and regulate gold and jewelry businesses.
 
The ministry will also intensify its inspection campaigns to monitor markets and business activities among many other initiatives.
 
The ministry will disclose details of its initiatives during the coming weeks and invites the public to follow its various accounts on social media platforms including Instagram, snapchat and YouTube under the name MEC_QATAR and to subscribe to its Watsapp account on the number: 66111400

Ministry of Economy and Commerce unveils Registration and Pre-qualification Window at Sport Business Opportunities Forum


Under the patronage of His Excellency Sheikh Abdullah Bin Nasser Bin Khalifa Al-Thani, Prime Minister and Minister of Interior, the Ministry of Economy and Commerce (MEC) is hosting the Sport Business Opportunities Forum today, Sunday the 22nd of May, 2016 in partnership with the Ministry of Culture and Sports (MCS), the Supreme Committee for Delivery and Legacy (SC), Qatar Olympic Committee (QOC) and Aspire Zone Foundation (AZF).
 
In an effort to promote transparency, the forum will feature the launch of a Registration and Pre-qualification Window (R&P Window), a program that is set to be launched in October to bring suppliers and government entities closer by providing companies with a single point of contact, thereby offering users a clear understanding of the supply chain in the sports sector while identifying investment opportunities for local and international companies.
 
The window has been designed to better match supply and demand and will transform spending into real investment opportunities for the local private sector, which will reflect positively on the growth of the non-oil sector in Qatar.
 
The user interface is characterised by simplicity and ease of use for both the private sector and requesting authorities from the sports, enabling companies to register, qualify and access sports sector committee tenders easily. It will also provide a clear understanding of available investment opportunities offered by major companies in Qatar’s sports sector.
 
The program offers users a variety of important and useful tools, for instance it can classify available investment opportunities, as well as specify the risks involved pertaining to the registered company according to its activity, through e-mail and text message, and send company offers and proposals directly to the requesting party, for tender considerations.
 
 
The system also provides management reports on spending, supplier performance as well as other types of analysis.
 
It is worth mentioning that the Ministry of Economy and Commerce, in collaboration with its strategic partners, will prepare an annual report on investment opportunities in the sports sector in order to ensure transparency on available opportunities in addition to providing detailed information on future plans in the sports sector.
 
The report will also clarify registration and pre-qualification procedures to promote local private sector investments and provide a list of the companies that are registered in the system.

Ministry of Economy and Commerce issues circular over return and exchange policy of products to regulate transactions between merchants and consumers

 May 21, 2016

A consumer may request to return or exchange an item regardless of his motives, such as: regretting spending the amount paid to the shop, dissatisfaction with the color or size of the item, finding the same item at a lower price at another shop, or purchasing the item as a gift to someone who is unsatisfied with the product.
 The amount paid by consumers is refunded according to the method of payment (Credit card – check – cash payment or ATM card)
 If a consumer finds that the product is being sold at another shop at a lower price, the owner of the first shop has to compensate the client for the price difference
 A supplier must exchange a defective item with a functional one or refund the consumer for expired food products or counterfeit car spare parts.
 Suppliers and merchants should clearly display a return and exchange policy in a prominent place at the front of the shop. The policy should be written in Arabic (as well as other languages chosen by the merchant).
 The ministry grants traders and suppliers a two-week deadline to comply with the circular upon being notified
Traders shall refrain from posting any documents prohibiting the return or exchange of products
 
 
The Ministry of Economy and Commerce has issued a circular to traders over regulations pertaining to the return and exchange policy of products.
 
The circular outlines in detail under which circumstances a consumer can exchange products or request a refund.
 
The move comes within the framework of the ministry’s efforts to control the market and ensure the compliance of traders with their obligations under Law No. (8) of 2008 on consumer protection and its regulations.
 
The circular defines under which circumstances the law explicitly compels shops to return or exchange products as follows:
 
First – If the consumer finds that the product is defective or fails to meet the value or purpose of its intended use.
For instance, the consumer might find that the product is nonfunctional or doesn’t serve the purpose that it was purchased for; or in case the consumer chooses a product, asks the dealer for a home delivery and later finds that the product is not in its original condition such as being broken or having scratches; or in case the dealer doesn’t grant the consumer the opportunity to try a product before purchasing it and the consumer later finds that the product is nonfunctional.
 
Second – the non-conformity of a product with standard specifications. For instance, a consumer buys an electrical device (iron, for example), that fails to conform to the standards issued by the Qatar General Organization for Standards and Metrology.
 
Third – When the item fails to meet the purpose that it was purchased for. For instance, when a consumer purchases an electronic device on the basis that it has multiple functions (a TV, mobile phone …) and finds that some of these functions do not exist; or when the trader fails to secure a trial/ changing room although the nature of the product requires consumers to try it before purchasing it.

 

Ministry of Economy and Commerce issues circular over return and exchange policy of products to regulate transactions between merchants and consumers


 A consumer may request to return or exchange an item regardless of his motives, such as: regretting spending the amount paid to the shop, dissatisfaction with the color or size of the item, finding the same item at a lower price at another shop, or purchasing the item as a gift to someone who is unsatisfied with the product.
 The amount paid by consumers is refunded according to the method of payment (Credit card – check – cash payment or ATM card)
 If a consumer finds that the product is being sold at another shop at a lower price, the owner of the first shop has to compensate the client for the price difference
 A supplier must exchange a defective item with a functional one or refund the consumer for expired food products or counterfeit car spare parts.
 Suppliers and merchants should clearly display a return and exchange policy in a prominent place at the front of the shop. The policy should be written in Arabic (as well as other languages chosen by the merchant).
 The ministry grants traders and suppliers a two-week deadline to comply with the circular upon being notified
 Traders shall refrain from posting any documents prohibiting the return or exchange of products
 
 
The Ministry of Economy and Commerce has issued a circular to traders over regulations pertaining to the return and exchange policy of products.
 
The circular outlines in detail under which circumstances a consumer can exchange products or request a refund.
 
The move comes within the framework of the ministry’s efforts to control the market and ensure the compliance of traders with their obligations under Law No. (8) of 2008 on consumer protection and its regulations.
 
The circular defines under which circumstances the law explicitly compels shops to return or exchange products as follows:
 
First – If the consumer finds that the product is defective or fails to meet the value or purpose of its intended use.
For instance, the consumer might find that the product is nonfunctional or doesn’t serve the purpose that it was purchased for; or in case the consumer chooses a product, asks the dealer for a home delivery and later finds that the product is not in its original condition such as being broken or having scratches; or in case the dealer doesn’t grant the consumer the opportunity to try a product before purchasing it and the consumer later finds that the product is nonfunctional.
 
Second – the non-conformity of a product with standard specifications. For instance, a consumer buys an electrical device (iron, for example), that fails to conform to the standards issued by the Qatar General Organization for Standards and Metrology.
 
Third – When the item fails to meet the purpose that it was purchased for. For instance, when a consumer purchases an electronic device on the basis that it has multiple functions (a TV, mobile phone …) and finds that some of these functions do not exist; or when the trader fails to secure a trial/ changing room although the nature of the product requires consumers to try it before purchasing it.
The circular also noted that consumers are entitled to return and exchange products without having to prove that the goods are defective or overvalued.
A consumer may request to return or exchange an item regardless of his motives such as: regretting spending the amount paid to the shop, dissatisfaction with the color of or size of the item, finding the same item at a lower price at another shop, or purchasing the item as a gift to someone who is unsatisfied with the product.
 
In all the above cases, the ministry stressed that shops need to comply with the obligation of the circular and are compelled to refund consumers according to the method of payment.
 
In case the product is purchased by credit card, the amount is refunded to the card used by the consumer to make the purchase. In case the purchase is made by check, the consumer should be refunded either in cash or by check. In case the purchase was made in cash or by ATM card, the refund should be made in cash.
 
Partial or full refunds
 
The ministry also outlined three other cases in which consumers are entitled to request a partial or full refund though these cases do not fall under the exchange and return policy as defined by the Consumer Protection law.
The first case: When the supplier advertises that it is selling a product at the lowest market price and the consumer finds that the same product is being sold at a lower price at another shop.
In this case, the shop should compensate the consumer for the price difference.
 
The second case: When the dealer commits a violation such as selling consumers expired food or counterfeit car spare parts. In this case, the consumer is entitled to exchange the defective product or request a full refund.
 
Third case: If the consumer buys a product that doesn’t comply with the terms of his agreement with the dealer. For instance, if the delivered product is not the same as the item requested or is of a different color than the color mentioned on the package. In this case, the consumer is entitled to exchange the product. If the product cannot be exchanged, the dealer has to refund the consumer.
 
 
Supplier and dealer obligations:
 
To ensure the compliance of suppliers and dealers with the circulars, the ministry has asked them to take the following measures:
 Suppliers and merchants should clearly display a return and exchange policy in a prominent place at the front of the shop. The policy should be written in Arabic (as well as other languages chosen by the merchant).
 Merchants should post the exchange and return policy on the back of the invoice handed to consumers.
 Merchants shall refrain from posting any documents prohibiting the return or exchange of products
 Merchants shall refrain from posting any banner indicating that products cannot be exchanged or returned.
 If the item is delivered to consumers through home delivery service, it should be free of charge
 Merchants shall provide a space for consumers to try products before making a purchase
 Merchants shall fully refund consumers for the price of products as well as shipping and delivery fees in case consumers are entitled to a refund while taking into account the nature of the product, the defect and the timeframe during which the consumer used the product before discovering the defect.
 
The ministry granted traders and suppliers a two-week deadline to amend their return and exchange policies and to comply with the circular. Ministry employees will then take action to ensure the compliance of shops with the circular.
 
Consumer role in protecting his right to return or exchange products
 
The Ministry of Economy and Commerce would like to bring to the attention of consumers their role in protecting their own rights concerning the return and exchange of products by:
 To verify the return and exchange policy when making a purchase at a shop or online dealer
 To ask for an invoice to protect their right to exchange or return the product
 To keep the product in its original condition to preserve their right to exchange or return the item
 To check the product is functional and that the size of the item is suitable before making a purchase
 To negotiate with shops any additional terms as part of the exchange and return policy and to document these terms on the invoice
 
In case the consumer finds difficulty convincing the shop to comply with the terms of the return and exchange policy, he/ she can contact competent authorities at the Ministry of Economy and Commerce through the following communication channels:
 
– Call Center: 16001
– Email: info@mec.gov.qa
– The social networking accounts of the Ministry of Economy and Commerce:
             Twitter @MEC_QATAR
            Instagram MEC_QATAR
– The application of the Ministry of Economy and Commerce on smart phones: iPhone and Android devices MEC_QATAR

Sport Business Opportunities Forum showcases investment opportunities worth $72 billion Qatari riyals over the next 7 years


• The Ministry of Economy and Commerce, in cooperation with its strategic partners, has identified 83 commercial and investment opportunities in the sports sector

• The market for sport venue construction exceeds 30 billion Qatari riyals over the next 5 years
 
• The construction sector, estimated at a market value of above 10 billion Qatari riyals, will offer various investment opportunities pertaining to mechanical, electrical and sanitary equipment

• The market for sports events management is estimated at nearly 14 billion Qatari riyals
 
 
Under the patronage of His Excellency Sheikh Abdullah Bin Nasser Bin Khalifa Al-Thani, Prime Minister and Minister of Interior, the Ministry of Economy and Commerce (MEC) will host the Sport Business Opportunities Forum on Sunday the 22nd of May, 2016 in partnership with the Ministry of Culture and Sports (MCS), the Supreme Committee for Delivery and Legacy (SC), Qatar Olympic Committee (QOC) and Aspire Zone Foundation (AZF).
 
The forum, which showcases investment opportunities in the sports sector, brings together a number of investors, businessmen and entrepreneurs as well as representatives from local and international companies.
 
The forum aims to provide a networking platform for representatives from both the public and private sector, from various specializations to support Qatar’s efforts in promoting the development of the sports sector and enhance the contribution of local companies in major development projects in line with Qatar National Vision of 2030.
 
In this context, the Ministry of Economy and Commerce, in cooperation with its strategic partners, has identified 83 commercial and investment opportunities in the sports sector, a market which will be worth 72 billion Qatari riyals by 2023.
 
Investment opportunities include the construction of sports venues, expected to account for the largest number of projects over the next five years with a market worth exceeding 30 billion riyals.
 
This will allow the same sector to provide numerous investment opportunities, with an estimated market value that exceeds 10 billion riyals pertaining to mechanical, electrical and sanitary equipment, pitch maintenance, services, benches, lighting, air conditioning and heating among other services.
 
In addition, the venue operations and maintenance sector offers investment opportunities that exceed 5 billion Qatari riyals.
 
The Ministry of Economy and Commerce, has highlighted that the sport development sector, a market worth 3 billion riyals, offers investment opportunities including activities such as training, education, sports medicine, the collection and analysis of sports data, and sport tourism.
 
The sports events management sector offers significant opportunities for the local private sector through the implementation of joint investment projects with international companies. The market is estimated at almost 14 billion riyals in addition to sport tourism and sport marketing projects, estimated at 2.5 billion riyals over the next seven years. The sporting goods and equipment sector is estimated to reach 14 billion riyals by 2023. The latter provides many investment opportunities to local companies.
 
 

Ministry of Economy & Commerce presents 30 investment opportunities at Sport Business Opportunities Forum on Sunday


Under the patronage of His Excellency Sheikh Abdullah Bin Nasser Bin Khalifa Al-Thani, Prime Minister and Minister of Interior, the Ministry of Economy and Commerce (MEC) is organizing the Sport Business Opportunities Forum on Sunday the 22nd of May, 2016 in partnership with the Ministry of Culture and Sports (MCS), the Supreme Committee for Delivery and Legacy (SC), Qatar Olympic Committee (QOC) and Aspire Zone Foundation (AZF).
The organization of the forum comes in conjunction with recent developments witnessed by the sports sector in the State of Qatar. These developments include plans to host various international sporting events over the next 7 years, including the 2018 Gymnastics World Championships, the 2019 World Championships in Athletics and the 2022 FIFA World Cup, in addition to more than 30 local, regional and international sporting events, hosted in Qatar each year.
With the emergence of the role of the sports sector as a key driver of development in the State of Qatar, the Ministry of Economy and Commerce is keen to capture and make the best use of available investment opportunities in the sports sector.
Opportunities include the management and operation of current and future sports facilities in order to achieve economic diversification and position Qatar as a global sports hub, in line with Qatar National Vision 2030.
The Ministry of Economy and Commerce has conducted an in-depth study in collaboration with the Ministry of Culture and Sports, the Supreme Committee for Delivery and Legacy, Qatar Olympic Committee and Aspire Zone Foundation on available investment opportunities in the sports sector. Accordingly, the Ministry of Economy and Commerce has indicated that the expected market size of the sports sector could reach approximately 72 billion Riyals by 2023.
Furthermore, the ministry has identified 83 commercial, investment opportunities directly from the government sector to the private sector. The investment opportunities have been classified into seven sectors:
 Management and promotion of sporting eventsSport developmentEstablishment and construction of sports facilitiesMerchandise and sports equipmentSports marketingSport tourismOperation and maintenance of sports facilitates

 

 

 

The Ministry of Economy and Commerce has also prepared action plans for 30 investment opportunities, with a market requirement worth 22 billion Riyals to 30 billion Riyals, and aims to presents these plans to participants at the Sport Business Opportunities Forum.

In this context, it is noteworthy to mention that a series of workshops will be held during the forum with the private sector to shed light on relevant and key investment opportunities that are available in Qatar’s sports sector.

Ministry of Economy and Commerce announces recall of Ford f150 models of 2015 over defect in speedometer needle


The Ministry of Economy and Commerce, in collaboration with Almana Motors Company, dealer of Ford vehicles in Qatar, has announced the recall of Ford f150 models of 2015 because the speedometer needle height is below specification in some vehicles.
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce shuts down showroom and warehouses for one month over storage and sale of expired products

The Ministry of Economy and Commerce has announced the one month administrative closure of a showroom, located in Salwa Street as well as a number of warehouses operated by a well-known commercial agent over the storage and sale of expired tires.
                
The closures comes within the framework of inspection campaigns carried out by the ministry in an effort to monitor markets and commercial activity in the State of Qatar; in a bid to offset price manipulation and crackdown on violations pertaining to counterfeit goods and non-conformance with standard specifications.
 
Inspectors from the Ministry seized 4900 counterfeit tires, fined the agent and compelled the closure of the showroom and warehouses for a one month period in line with article (6) of law number (8) of 2008. The law prohibits the sale, display and promotion of counterfeit and fraudulent products. A product is considered fraudulent if it fails to meet the standards or has expired.
 
The administrative closure is published on the ministry’s website as well as two daily newspapers at the offending store’s own expense in line with article (3) of law no (8) on consumer protection.

The ministry stated that it is determined to protect consumer rights and will intensify its inspection campaigns to crack down on all violations of the consumer protection law. The Ministry said it will refer violators of laws and ministerial decrees to the competent authorities, who will take appropriate action against perpetrators in order to protect the rights of consumers.
 
The Ministry of Economy and Commerce urges all consumers to report any violations to its Consumer Protection and Anti-Commercial Fraud department and send complaints and suggestions through the following communication channels:
 
– Call center: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social media networks
– Twitter MEC_QATAR
– Instagram MEC_QATAR
-The applications of the Ministry of Economy and Commerce on smart phones available on iPhone and Android devices MEC_QATAR
 

Ministry of Economy and Commerce announces recall of Mercedes-Benz C-Class and GLK-Class models of 2008-2009 over potential defect in SRS control module


The Ministry of Economy and Commerce, in collaboration with Nasser Bin Khaled Automobiles, dealer of Mercedes Benz vehicles in Qatar, has announced the recall of Mercedes-Benz C-Class and GLK-Class models of 2008-2009 because a function impairment may occur in the SRS control module.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 

Ministry of Economy and Commerce announces recall of VGP-BPS26 battery pack for Sony Vaio laptops due to overheating


The Ministry of Economy and Commerce, in collaboration with Fifty One East Service Center, has announced the recall of VGP-BPS26 battery packs for Sony Vaio laptops due to the overheating of battery packs.
Models that may have been sold together with an affected battery pack at the time of purchase are the SVE1413 and SVE1513 Series.
Models that may have been equipped with an affected battery pack during repair are:VPCCB14/3/2/ SeriesSVE14113/2/ SeriesSVE14A13/2/ SeriesSVE15123/ SeriesVPCEH12/ SeriesSVE17123/ seriesVPCEJ12/ Series 
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that dealers follow up on product defects and repairs.
 
The ministry said that it will coordinate with the service center to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar
 

Ministry of Economy and Commerce announces recall of Ford Edge – Lincoln MKX 2007-2008 models to inspect fuel tank for corrosion and conduct repairs


The Ministry of Economy and Commerce, in collaboration with Almana Motors Company, dealer of Ford vehicles in Qatar, has announced the recall of Ford Edge – Lincoln MKX 2007-2008 models to inspect the fuel tank for corrosion and conduct repairs.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce organizes Sport Business Opportunities Forum starting May 22

Under the patronage of His Excellency Sheikh Abdullah Bin Nasser Bin Khalifa Al Thani, Prime Minister and Minister of Interior, the Ministry of Economy and Commerce is organizing the Sport Business Opportunities Forum on May 22, 2016, in partnership with the Ministry of Culture and Sports, the Supreme Committee for Delivery and Legacy, Qatar Olympic Committee and Aspire Zone Foundation.

The Forum is expected to attract a large number of participants including prominent businessmen, investors and entrepreneurs along with owners of major local and foreign companies.

The forum aims to explore investment opportunities in the sports sector and to highlight Qatar’s efforts toward strengthening public private sector partnerships and supporting the sports sector, which represents a key pillar of the state’s diversification policy in line with Qatar National Vision 2030.

The forum also provides a platform for communication for partners from both the public and private sectors, to explore investment opportunities in various areas of the sports sector including: events management, sports development, the establishment of sports facilities and facilities management.

The Forum is consistent with Qatar’s growing role in hosting major international sporting events such as the 2019 World Championships in Athletics and the 2022 FIFA World Cup.

The Forum is open for public attendance and participation. To register for the event, visit the following website:www.sc.qa/sbof​

Ministry of Economy and Commerce shuts down beauty centre located in Al Markhiya for one month for displaying and using expired products


The Ministry of Economy and Commerce has announced the one-month administrative closure of a beauty centre, located in Al Markhiya for displaying and selling expired hair products.
 
The closure comes within the framework of inspection campaigns carried out by the ministry in an effort to monitor the market and commercial activity in the State of Qatar; in a bid to offset price manipulation and expose violations pertaining to counterfeit goods and non-conformance with standard specifications.
 
Inspectors from the ministry fined the beauty centre and compelled its closure for a two-week period in line with article (7) of law number (8) of 2008. The law prohibits suppliers of goods from selling, displaying, offering or advertising corrupt or fraudulent products. Products are considered corrupt if they do not conform with standards specifications, are unusable or have expired.
 
The administrative closure is published on the ministry’s website as well as two daily newspapers at the offending centre’s own expense in line with article (3) of law no (8) on consumer protection.

The ministry stated that it is determined to protect consumer rights and will intensify its inspection campaigns to crack down on all violations of the consumer protection law. The ministry said it will refer violators of laws and ministerial decrees to the competent authorities, who in turn will take appropriate action against perpetrators in order to protect the rights of consumers.
 
The Ministry of Economy and Commerce urges all consumers to report any violations to its Consumer Protection and Anti-Commercial Fraud department and send complaints and suggestions through the following communication channels:
 
– Call Center: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social media networks
– Twitter MEC_QATAR
– Instagram MEC_QATAR
-The applications of the Ministry of Economy and Commerce on smart phones available on iPhone and Android devices MEC_QATAR

Ministry of Economy and Commerce shuts down beauty centre for one week for displaying and selling expired cosmetics


The Ministry of Economy and Commerce has announced the one week administrative closure of a beauty centre, located in Al Mamoura for displaying and selling expired products.
 
The closure comes within the framework of inspection campaigns carried out by the ministry in an effort to monitor the market and commercial activity in the State of Qatar; in a bid to offset price manipulation and expose violations pertaining to counterfeit goods and non-conformance with standard specifications.
 
Inspectors from the ministry fined the beauty centre and compelled its closure for a one-week period in line with article (7) of law number (8) of 2008. The law prohibits suppliers of goods from selling, displaying, offering or advertising corrupt or fraudulent products. Products are considered corrupt if they do not conform to standard specifications, are unusable or have expired.
 
The administrative closure is published on the ministry’s website as well as two daily newspapers at the offending centre’s own expense in line with article (3) of law no (8) on consumer protection.

The ministry stated that it is determined to protect consumer rights and will intensify its inspection campaigns to crack down on all violations of the consumer protection law. The ministry said it will refer violators of laws and ministerial decrees to the competent authorities, who will in turn take appropriate action against perpetrators in order to protect the rights of consumers.
 
The Ministry of Economy and Commerce urges all consumers to report any violations to its Consumer Protection and Anti-Commercial Fraud department and send complaints and suggestions through the following communication channels:
 
– Call Center: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social media networks
– Twitter MEC_QATAR
– Instagram MEC_QATAR
-The applications of the Ministry of Economy and Commerce on smart phones available on iPhone and Android devices MEC_QATAR

Ministry of Economy and Commerce announces recall of Toyota Avalon 2016 models to check occupant classification system sensors


The Ministry of Economy and Commerce, in collaboration with Abdullah Abdulghani & Bros Co W.L.L, dealer of Toyota vehicles in Qatar, has announced the recall of Toyota Avalon 2016 models to check the occupant classification system sensors.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of BMW 7 Series 2016 models over potential defect in airbag warning light


The Ministry of Economy and Commerce, in collaboration with Alfardan Automobiles, dealer of BMW vehicles in Qatar, has announced the recall of BMW 7 Series, models of 2016 over a potential defect in the airbag warning light.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce uncovers 78 violations during the month of April 2016


The Ministry of Economy and Commerce intensified its inspection campaigns during the month of April, 2016 in order to ensure the compliance of suppliers (retail outlets) with law number (8) of 2008 on consumer protection.
The inspection campaigns come within the framework of the ministry’s efforts to monitor markets and commercial activity in order to crack down on price manipulation and protect consumer rights.
The nation-wide campaign, led and conducted by inspectors from the ministry, resulted in 78 fines. Violations included missing price tags; raising prices without obtaining the ministry’s approval; issuing incomplete invoices; failing to implement the prices of vegetables and fruits bulletin; failing to comply with the declared price list before and during promotions; displaying and selling expired products; charging consumers higher than advertised; failing to provide spare parts; delays in after sale services; failing to provide replacement vehicles and failing to refund customers,  return or exchange products.
The penalties resulted in administrative closures as well as fines ranging between QR 5,000 and QR 30,000 in line with the applicable consumer protection laws.

The following is a breakdown of the type and number of violations registered in April 2016:
 ViolationsNumberMissing price tags of products and services17Raising prices without obtaining the approval of competent departments8False or misleading product description and advertising8Issuing incomplete bills6Missing or incomplete product description5Non-compliance with the price list of fruits and vegetables7Launching promotions without obtaining the approval of competent departments1Charging customers higher prices than advertised5Expired products1Substandard products1
Expired cream products
 1Expired Silicon products1Not clearly displaying the price of services or products offered3Failing to use Arabic in ads and description of goods and services1
 
Non-compliance with the declared price list before and during promotions2Refraining from selling all or some of the discounted products 1Launching promotions without obtaining the prior approval of competent authorities4Failing to display a clear description of the services offered and their prices1Non-cooperation with judicial officers1Failing to refund customers, return or exchange items1Failing to supply spare parts, delays in after sale services and failing to provide a replacement vehicle1Violating the terms of special promotions1Missing bills1Total78
The ministry also processed 769 complaints and has taken the necessary measures to resolve them.
The ministry stressed that it will not tolerate any violations of the Consumer Protection Law and its regulations, and will intensify its inspection campaigns to crackdown on violations. The ministry said it will refer those who violate laws and ministerial decrees to competent authorities, who will in turn take appropriate action against perpetrators in order to protect consumer rights.
The ministry urges all consumers to report violations to the Consumer Protection and Anti-Commercial Fraud department through the following channels:
– Call Centre: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social networks
         – Twitter MEC_QATAR
         – Instagram MEC_QATAR
– The application of the Ministry of Economy and Commerce on iPhone and Android devices MEC_QATAR

Ministry of Economy and Commerce announces recall of GMC Envoy models of 2006-2007 over potential defect in driver’s door module when subjected to fluids


The Ministry of Economy and Commerce, in collaboration with Mannai Trading Co W.L.L, dealer of GMC vehicles in Qatar, has announced the recall of GMC Envoy models of 2006-2007 over a potential defect in the driver’s door module when subjected to fluids.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce shuts down Industrial Area garage for one month for selling and displaying counterfeit spare parts


The Ministry of Economy and Commerce has announced the one month administrative closure of a garage, located in the Industrial Area for displaying and selling counterfeit spare parts.
 
The closure comes within the framework of inspection campaigns carried out by the ministry in an effort to monitor the market and commercial activity in the State of Qatar; in a bid to offset price manipulation and expose violations pertaining to counterfeit goods and non-conformance with standard specifications.
 
Inspectors from the ministry fined the garage, and compelled its closure for a one month period in line with article (7) of law number (8) of 2008. The law stipulates that suppliers of goods shall clearly display on product labels a clear description of goods and their ingredients and refrain from posting any misleading or false statements.
 
The administrative closure is published on the ministry’s website as well as two daily newspapers at the offending garage’s own expense in line with article (3) of law no (8) on consumer protection.
 
The ministry stated that it is determined to protect consumer rights and that it will intensify its inspection campaigns in order to crack down on all violations of the consumer protection law. The ministry said it will refer violators of laws and ministerial decrees to the competent authorities, who will take appropriate action against perpetrators in order to protect the rights of consumers.
 
The Ministry of Economy and Commerce urges all consumers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department and send complaints and suggestions through the following communication channels:
 
Call Center: 16001
– Email: info@mec.gov.qa
– The accounts of the Ministry of Economy and Commerce on social media networks
– Twitter MEC_QATAR
– Instagram MEC_QATAR
-The applications of the Ministry of Economy and Commerce on smart phones available on iPhone and Android devices MEC_QATAR

Ministry of Economy and Commerce organizes a workshop on the ‘Art of Stress Management’


The Ministry of Economy and Commerce organized a workshop on the ‘Art of Stress Management’ on Tuesday as part of its social responsibility efforts.
 
The workshop was attended by a large number of officers and ministry employees and featured lectures presented by mentors from the Family Consulting Center and Qatar Charity.
 
The workshop focused on familiarizing employees with stress management techniques and on equipping participants with essential tools and skills to better allocate time resources with the aim of raising performance levels, maximizing productivity and ensuring the delivery of high quality services to the public.
 
The workshop featured discussions on daily pressures faced by individuals and how to address them, in addition to offering a range of psychological tests to assess the level of stress experienced by an individual and to identify types of stress, including family, social, marital and physical stress.
 
Additional types of stress such as anxiety and decision-making difficulties were addressed during the workshop as well as the sources of stress, whether internal or external, effects, symptoms, consequences and treatment.
 
The workshop featured practical training on how to manage time resources, set life goals, and determine priorities as well as how to achieve these goals.
 
Discussions concluded with a questions and answers session on how to attain desired goals and tasks. Participants also provided solutions during practical training on stress management.

Ministry of Economy and Commerce announces recall of Toyota Sequoia models of 2006 and LEXUS SC 430 models of 2003-2010 over defect in passenger side front airbag inflator


The Ministry of Economy and Commerce, in collaboration with Abdullah Abdulghani & Bros Co W.L.L, dealer of Toyota and Lexus vehicles in Qatar, has announced the recall of Toyota Sequoia models of 2006 and LEXUS SC 430 models of 2003-2010 over a defect in the passenger side front airbag inflator.
                  
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce launches new services via its mobile application


The new services enable businesses to delete main and branch commercial registrations, add new commercial activities and issue replacements for lost licenses.
 
The Ministry of Economy and Commerce has announced the launch of new mobile services that enable businesses to delete main and branch commercial registrations, add new commercial activities and issue replacements for lost commercial licenses, through its mobile application. The services are available via the app on both iPhone and Android devices under the name MEC_QATAR. The services enable users to process requests online at any time without the need to visit the ministry or any of its branch offices.
The new services are part of a number of smart-phone applications provided by the ministry in order to improve business processes in the State of Qatar as well as streamline and speed-up business incorporation procedures thereby promoting Qatar’s business and investment environment.
The Ministry of Economy and Commerce has launched a selection of smart electronic services, representing a quantum leap forward with respect to the means of communication between the ministry and the public; whether they are consumers, investors or simply those of whom who are interested in economic affairs.
Users are able to access a basket of unique electronic services; for instance issuing and renewing commercial licenses and records, accessing commercial company records, searching for commercial names, accessing company details as well as certificates of non-ownership; in addition to a variety of administrative services that enable entrepreneurs to manage their businesses easily and conveniently.
The Ministry of Economy and Commerce has recently won a number of awards for its mobile application on iPhone and Android devices including first prize in the “best smartphone application” category in the Arab Region.
 
The award was presented at the 7th edition of the Smart Government Excellence Awards that was organized in the city of Kuwait in April under the patronage of His Excellency Sheikh Mohammad Abdullah Al-Mubarak Al-Sabah, Kuwait’s Minister of State for Cabinet Affairs.
 
Last February, the Ministry of Economy and Commerce received the Best Mobile-Government Service Award across the Arab world in the economy and trade category in recognition of its mobile application on iPhone and android. The award was presented during the 4th edition of the World Government Summit held in Dubai, UAE under the patronage of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice- President of the United Arab Emirates, Prime Minister and Ruler of Dubai.
 
The awards reflect the ministry’s efforts in developing Qatar’s business sector, in line with its vision to build a diversified and unique business environment that is attractive to investors. Launched mid-last year, the mobile application is one of the most important and innovate initiatives implemented by The Ministry of Economy and Commerce, according to the highest international standards.

Ministry of Economy and Commerce announces recall of Ford f150, 2015 models over defect in front seat belts


The Ministry of Economy and Commerce, in collaboration with Almana Motors Company, dealer of Ford vehicles in Qatar, has announced the recall of Ford f150, 2015 models over a defect in the front seat belts.
 
The recall campaign includes vehicles with the following chassis numbers:
 1FTEW1EF0FFA466521FTEW1EF2FFA466361FTEW1EF2FFA466531FTEW1EF2FFA466671FTEW1EF3FFA466591FTEW1EF4FFA466371FTEW1EF7FFA466641FTEW1EF4FFA466401FTEW1EF4FFA466541FTEW1EF5FFA466631FTEW1EF6FFA466411FTEW1EF6FFA466551FTEW1EF8FFA466391FTEW1EF8FFA466561FTEW1EF9FFA466511FTEW1EF9FFA46665
 
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of Maserati Quattroporte and Ghibli 2014-2016 models over possible movement of the pedal cover and front floor mats


The Ministry of Economy and Commerce, in collaboration with Alfardan Sports Motors, dealer of Maserati vehicles in Qatar, has announced the recall of Maserati Quattroporte and Ghibli models of 2014-2016 over the possible movement of the pedal cover and front floor mats.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of LEXUS Es 350 models of 2016 to check brake actuator


The Ministry of Economy and Commerce, in collaboration with Abdullah Abdulghani & Bros Co W.L.L, dealer of Lexus vehicles in Qatar, has announced the recall of LEXUS Es 350 models of 2016 to check the brake actuator.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce announces recall of Hummer H3/H3 T models of 2006-2010 over defect in connector module


The Ministry of Economy and Commerce, in collaboration with Mannai Trading Co W.L.L, dealer of Hummer vehicles in Qatar, has announced the recall of Hummer H3/H3 T models of 2006-2010 over a defect in the connector module which controls the air-condition blower motor speed.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar

Ministry of Economy and Commerce wins best smart application award in the Arab Region

 
Kuwait, April 27, 2016: His Excellency Sheikh Mohammad Abdullah Al-Mubarak Al-Sabah, Kuwait’s Minister of State for Cabinet Affairs, has honored Qatar’s Ministry of Economy and Commerce at the Smart Government Excellence Awards for winning first prize in the “best smartphone application” category in the Arab Region.
 
The award was presented at the 7th edition of the Smart Government Excellence Awards that was organized in the city of Kuwait under the patronage of His Excellency the Minister of State for Cabinet Affairs in the State of Kuwait, and in cooperation with the Central Agency for Information Technology and the pan Arab Excellence Awards Academy.
 
The award highlights the Ministry’s success in providing smart and innovative services that contribute to the development of Qatar’s business sector in line with its vision to build a diversified economy and a self-sustaining private sector within the framework of a competitive business environment. The mobile phone application, which was launched in mid-2015 last year according to the highest international standards, is regarded as one of the most innovative projects launched by the Ministry of Economy and Commerce, and is continuously developed and improved.
 
The mobile phone application offers a unique combination of smart e-services to investors, businessmen and consumers. These vital services include: submitting requests for the issuance and renewal of commercial licenses in a limited amount of time as well as uploading all required documents through the application. The service reduces the time and effort required by investors and contributes to the promotion of efficiency and productivity given that the Ministry schedules a date for site inspection less than 24 hours upon submitting the online application.
 
The mobile phone application also allows users to request or renew commercial registrations by filling out the required data online and processing the payment through the application to obtain a printable copy of the commercial registration through e-mail.
 
The mobile phone application also allows investors in Qatar and abroad to start-up companies, search for a commercial name or activity, submit complaints, and complete procedures for obtaining supply services.
 
Users can also access various international reports and economic indicators and stay up to date with the ministry’s latest news recall and closure campaigns as well as the latest economic developments on a local, regional and global level.
 
The Smart Government Excellence Awards is a competition designed to assess and highlight the efforts of Arab governments and official institutions that have established a presence online and on social media platforms to provide services to citizens and residents.
 
The competition also aims to encourage Arab governments to launch new websites, social networking accounts and smart applications across the Arab world as well as to draw on the global digital revolution to promote sustainable development in the Arab countries and enhancing joint Arab action.
 
Last February, the Ministry of Economy and Commerce received the Best Mobile-Government Service Award across the Arab world in the economy and trade category in recognition of its mobile app on iPhone and android. The award was presented during the 4th edition of the World Government Summit held in Dubai, UAE under the patronage of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice- President of the United Arab Emirates, Prime Minister and Ruler of Dubai.
 

Ministry of Economy and Commerce announces recall of Porsche Cayenne 2011-2016 models to check circlip on bearing bracket for pedals


The Ministry of Economy and Commerce, in collaboration with Al Boraq Automobiles Co. W.L.L, dealer of Porsche vehicles in Qatar, has announced the recall of Porsche Cayenne models of 2011-2016 to check the circlip on the bearing bracket for pedals. A new circlip may have to be installed if needed.
 
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
 
The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
 
The Ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department.
 
Call Center: 16001
Email: info@mec.gov.qa
Social media accounts:
Twitter: @MEC_Qatar
Instagram: MEC_Qatar
Ministry of Economy and Commerce mobile app for Android and IOS: MEC_Qatar