Information Technology Department

The Information Technology Department is reponsible for:

  • Developing and implementing ministerial computer and information systems plans and policies.
  • Developing information systems and databases required to perform the Ministry’s activities.
  • Supplying and maintaining administrative departments with electronic equipment, software and networks.
  • Developing and maintaining all types of ministerial databases.
  • Providing training and required technical support for the Ministry’s electronic network users.
  • Developing and maintaining the Ministry website.

 

Head of Department: Mrs. Mashael Ali Al-Hammadi.

 

Sections:

1. Development and Programmes section

2. Networks and Maintenance section

 

1. Development and Programmes section

  • Developing and implementing IT related projects and solutions.
  • Evaluating and improving applicable IT systems.
  • Developing and sustaining ministerial databases.
  • Verifying the authenticity of all software and information systems used by the Ministry.
  • Providing statistical data on the section.
  • Developing and maintaining the Ministry’s website
  • Developing training programmes for Ministry employees across the departments.

 

2. Networks and Maintenance section

  • Developing and maintaining all communication network equipment.
  • Monitoring and improving the communication networks.
  • Supervising electronic equipment connections.
  • Implementing security systems protecting the Ministry’s networks against security threats.
  • Providing technical support and maintenance of IT equipment.
  • Providing technical support to ministerial employees.
  • Maintaining backup storage systems.
  • Improving and enhancing operating systems.
  • Developing and implementing technical equipment safety and maintenance policies.

 

Key Functions

  • Developing the IT strategy for the Ministry.
  • Developing and implementing IT policies.
  • Developing executive policies for the IT Department.
  • Managing IT initiatives.
  • Developing information systems that automatically provide key services and functions.
  • Developing, managing and operating IT applications, networks, databases, software and hardware infrastructures.
  • Providing IT services to relevant users.​​